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Customer Integration Analyst

Customer Integration Analyst

VirtualVocationsKalamazoo, Michigan, United States
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A company is looking for a Customer Integration Analyst II to oversee implementation and data onboarding processes for their enrollment platform.

Key Responsibilities

Lead implementation projects for ReadyEnroll, including gathering plan design information and conducting business testing

Manage and onboard data integrations, set up post-enrollment solutions, and recommend process improvements

Address and triage enrollment issues, performing research and coordinating with stakeholders to resolve issues

Required Qualifications

Bachelor's degree in Business, Information Systems, or related field, or equivalent combination of education and relevant experience

3+ years of experience in systems administration, group insurance benefits, or project management

Proficiency in Microsoft Excel

Basic knowledge of SQL Server, TOAD, and database concepts preferred

Familiarity with Selerix Benefit Administration platform (Benselect), XML, BRIX, and LDEx file layout is preferred

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Integration Analyst • Kalamazoo, Michigan, United States

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