LEGAL ASSISTANTS - CLIENT SERVICE REPRESENTATIVE

Job Description

Job Description

Are you passionate about helping people and thrive in a fast-paced, client-focused environment? Do you enjoy solving problems, answering questions, and being the friendly voice that clients rely on? If so, we’d love to have you on our team!

As a Customer Service Representative, you’ll play a key role in supporting our clients by providing accurate, courteous, and timely information about their Chapter 7 and Chapter 13 cases.

Responsibilities :

• Answer incoming calls from existing clients with professionalism and care
• Provide case-specific information related to bankruptcy filings (without offering legal advice)
• Ensure client contact details are current in our database
• Document all client interactions, including inquiries, complaints, and resolutions
• Schedule appointments and communicate effectively with attorneys and staff
• Contact creditors to notify them of bankruptcy filings under strict deadlines
• Collaborate with team members and contribute to a supportive work environment
• Perform other related duties as assigned

​ Qualifications :

Company Description

Clark & Washington is a high volume Consumer Bankruptcy Firm exclusively practicing consumer bankruptcy. We offer a competitive salary, health benefits including medical, dental, life and vision, 401(k) plan and PTO. We greatly value the outstanding client service we provide and value our employees who care and thrive in providing our clients the best service there is,

Company Description

Clark & Washington is a high volume Consumer Bankruptcy Firm exclusively practicing consumer bankruptcy. We offer a competitive salary, health benefits including medical, dental, life and vision, 401(k) plan and PTO. We greatly value the outstanding client service we provide and value our employees who care and thrive in providing our clients the best service there is,