Director of Clubs | Full-Time | Allegiant Stadium

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Director of Clubs is responsible for the overall management of all clubs activity in assigned areas and will provide management assistance to the suite managers and catering managers in the profitable management, as needed. The Director of Clubs will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will promote a positive, enthusiastic and cooperative work environment. The Director of Clubs coordinates activities at the stadium into a team effort that contributes to the successful execution of all events. The Director of Clubs enforces all OVG personnel and operating policies and procedures. The Director of Clubs plans, organizes, and executes the service requirements of each event and determines all scheduling and product components required to properly service events within budgetary guidelines.

This role will pay an annual salary of $90,000-$115,000 and is bonus eligible.

Benefits for full-time roles : Health, dental and vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until October 24, 2025.

About the Venue

Allegiant Stadium is the technologically-advanced stadium that is the home of the Las Vegas Raiders NFL team and hosts world-class entertainment including concerts and special sporting events.

Responsibilities

• Management of premium club level services to ensure a high level of guest service satisfaction in all pertinent areas.
• Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to OVG management immediately.
• Provides on-going training, development, mentoring and supervision of hourly employees. Responsible for completing documentation of employee performance and attendance issues in accordance with company policy and practice.
• Assists in troubleshooting technical problems with Point-of-Sale Systems, from both a hardware and software perspective.
• Generates event employee schedules and verifies employee time for both Premium Services, as required.
• Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff, and guests.
• Ensures staff is briefed on event requirements and assigned to a specific area prior to events.
• Enforces all OVG and stadium policies and procedures as they relate to guest satisfaction, quality standards, uniform policy, cash handling, operating procedures, and quality presentation.
• Ensures all policies and procedures regarding accounting and cash handling practices are followed.
• Conducts a walk-through of clubs and pantry areas after completion of the event to ensure all areas are clean.
• Generates event employee schedules and verifies employee time for the Clubs Department.
• Assists in development of other business activities, community participation in appropriate groups and all other assignments as directed by the General Manager or Director of Premium.
• Assists in vault opening, closing, and balancing, as necessary.

Qualifications

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.