Mobile Crisis Outreach Liaison

Summary :

Under limited supervision and with extensive independent judgment, the Mobile Crisis Outreach Liaison provides and ensures that 24-hour on call crisis services are readily available, in coordination with Hill Country Care.  The delivery of services will be based on the needs of the community and individuals experiencing a psychiatric or mental health crisis related incident or emergency. The crisis assessments may be conducted in the individual’s home, medical clinic, hospital, jail, school settings, or place of incident. The Mobile Crisis Outreach Liaison position is responsible for assessing individuals in crisis situations, developing individualized crisis treatment plans, and providing crisis follow up contacts.  This position must have a strong work ethic. The Mobile Crisis Outreach Liaison must follow directions, meet deadlines, have good attendance, be punctual, have honesty, integrity, be free from moral turpitude, be reliable, and have a proper attitude.

Responsibilities :

• Assesses specific needs in order to develop and implement Person Centered Recovery plans that support individuals with mental illness in learning skills to reach their specified service outcomes and to attain / maintain individual recovery.
• Schedules and implements individual rehabilitative services including daily living skills, symptom management, supported employment and supported housing.
• Prepares and provides timely and accurate documentation that supports diagnosis and outcome based services and meets Texas Health and Human Services Commission standards.
• Maintains incident and service data, which will be used to plan and make projections for current and future services to meet outcomes, set by the state contract.
• Collaborates with intra- and inter-agency staff to improve services for the individuals being served and the community.
• Complies with HIPPA and PHI to ensure confidentiality of all client information.
• Performs other duties as assigned.

Knowledge Required :                                                                                                    .

Skills Required :

Education and / or Experience :

Other Qualifications, Certificates, Licenses, Registrations :

Emotional Demands :

This position will require the individual to effectively deal with sensitive topics and issues, and exhibit compassion and sympathy while maintaining a professional demeanor.  This position must obtain, clarify or give facts to the public, government officials, and other law enforcement agencies. The contacts may not be cooperative. Employee must be available to communicate with others at all times.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job as defined by the employer.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Walk, talk, hear, use hands to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. Ability to safely and successfully perform the essential job functions consistent with the ADA,

FMLA and other federal, state and local standards, including meeting qualitative and / ostever quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

While performing the duties of this job, the employee is regularly required to :

Work Environment :

While performing the duties of this job, the employee may be exposed to variable and / or extreme weather conditions, crime or emergency mental health scenes, and hazardous chemicals / materials. The work involves everyday risks or discomforts requiring safety precautions typical of offices, vehicles, and crime or mental health scenes. The work will involve having contact with the public, government officials, medical and mental health providers, and law enforcement agencies at a variety of locations.  The employee may frequently deal with emergency and physical abuse situations, perform multiple tasks simultaneously, and work an irregular schedule with possible overtime if necessary.  The noise level in this work environment is usually moderate.