Service DesignerVirtualVocations • South Bend, Indiana, United States
Service Designer
VirtualVocations • South Bend, Indiana, United States
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A company is looking for a Service Designer / Researcher to enhance patient-centric support programs in the healthcare sector.
Key Responsibilities
Define and evolve end-to-end service blueprints and user personas
Conduct workshops to identify problem areas and opportunities within health support initiatives
Facilitate cross-functional ideation sessions to test solutions and incorporate findings into design
Required Qualifications
Proficiency in Figma
Experience in defining service blueprints and developing user personas
Ability to run workshops for problem identification and discovery
Familiarity with agile development processes
Background in patient experience and support programs
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Designer • South Bend, Indiana, United States
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