Senior Implementation & Continuous Improvement Engineer

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact! We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

The Senior Implementation & Continuous Improvement Engineer is responsible for the successful implementation and onboarding of new contract logistics clients, including the execution of client-related projects such as warehouse setup, process design, and workflow optimization. This role serves as the technical lead for new facility implementations, managing project timelines and defining operational processes to support client requirements. Additionally, this position drives continuous improvement initiatives across existing operations by auditing processes, metrics, and inventory for consistency, standardization, and optimization across the regional portfolio. The engineer collaborates with capacity partners and provides specialized continuous improvement support to other AIT locations on assigned projects.

Responsibilities

• Client Implementation & Project Management : Lead end-to-end implementation of new contract logistics clients, including warehouse setup, technology integration, and operational launch. Develop and manage comprehensive project timelines, milestones, and deliverables for client onboarding initiatives. Design and document new operational processes, workflows, and standard operating procedures to support client-specific requirements. Coordinate cross-functional teams during implementation phases to ensure seamless client transitions.
• Process Engineering & Optimization : Conduct systematic audits of operational processes, performance metrics, and inventory management across multiple facilities and accounts. Analyze current state operations and identify opportunities for standardization, efficiency improvements, and cost reduction. Design and implement process improvements that drive profitability, reduce errors, and enhance operational efficiency. Develop and maintain standardized processes and best practices across the regional portfolio.
• Continuous Improvement Leadership : Execute continuous improvement projects using Lean, Six Sigma, or other process improvement methodologies. Lead root cause analysis investigations and implement corrective actions for operational challenges. Monitor key performance indicators and implement data-driven solutions to improve operational metrics. Create and maintain process documentation, work instructions, and training materials.
• Capacity Partner Management : Provide ongoing support and guidance to capacity partners to ensure alignment with AIT standards and client requirements. Conduct assessments of third-party warehouse operations and recommend improvements. Collaborate with capacity partners on process standardization and performance optimization initiatives.
• Cross-Functional Support & Collaboration : Support other AIT stations and locations on specifically assigned continuous improvement projects. Provide technical expertise and consultation on process engineering challenges across the organization. Mentor and train operations staff on process improvement techniques and best practices.
• Data Analysis & Reporting : Analyze operational data, cost structures, and performance metrics to identify improvement opportunities. Prepare detailed reports and presentations on implementation progress, process improvements, and ROI analysis.
• Technology & Systems Integration : Collaborate with IT teams on warehouse management system (WMS) implementations and optimizations. Evaluate and recommend technology solutions to support operational efficiency and client requirements. Support system testing, validation, and user training during technology implementations.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

Bachelor\'s Degree in Industrial Engineering, Operations Management, Supply Chain Management, or related field (Required) and Master\'s Degree in Engineering or Business Administration (Preferred)

5+ years Experience in logistics, warehouse operations, or supply chain management (Required) and 3+ years Experience in process improvement, project management, or implementation roles (Required) and 2+ years Experience with contract logistics or third-party logistics (3PL) operations (Preferred)

Project management methodologies and tools; Lean Six Sigma or other continuous improvement methodologies; Process mapping, workflow design, and documentation; Data analysis and statistical problem-solving techniques; Warehouse management systems (WMS) and logistics technology; Microsoft Office Suite (Excel, Project, Visio, PowerPoint); Root cause analysis and problem-solving skills; Written and verbal communication skills; Ability to influence and drive change across multiple stakeholders; Strong analytical and critical thinking abilities; Change management and organizational development (Medium); Financial analysis and cost optimization (Medium); Vendor and partner relationship management (Medium); Training development and delivery (Medium)

Certified Project Management Professional (PMP) - PMI (Preferred); Lean Six Sigma Black Belt or Green Belt (Preferred); Certified in Logistics, Transportation, and Distribution (CLTD) - APICS (Preferred); Certified Supply Chain Professional (CSCP) - APICS (Preferred)

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