Manager - Quality

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Responsible for managing the implementation of quality programs, policies, and procedures from a functional or technical perspective for a single site or multi-sites within a region or division. Provides advisement to management staff in quality related matters, including performance, regulatory compliance, and data quality and usability.

ESSENTIAL FUNCTIONS :

• Manages staff including hiring, training, development and engagement of self and team members, evaluating performance, providing compensation recommendations, and performance management.
• Implements and manages quality processes, results, audits, and improvement programs to achieve desired results, aligns leadership and resources required, and ensures effective administration; areas are varied.
• Provides input and advice regarding development of the policies and procedures for the function, group, or areas; areas are intermediate to complex.
• Provides observations and recommendations to leadership for improvement of the organization's policies, procedures, and practices on quality matters.
• Manages expectations of leaders, managers, staff, and operations, facilitates communication on customer needs and business requirements, and compiles and monitors performance metrics; contacts are at all levels.
• Resolves escalated, technical or sensitive quality problems or conflicts; works with internal groups or external agencies as needed and contributes to the successful resolution; areas are intermediate to complex.
• Manages the group or area budget including allocating resources and approving expenditures under control; budget is moderate in nature.
• Oversees or participates in special projects by identifying company, department, customer or service issues and priorities; communicates and coordinates and evaluates results.
• Maintains currency of quality regulations, industry trends, current practices, new developments, applicable laws, and related legislation.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

QUALIFICATIONS :

Education and Experience :

Bachelor's degree in chemistry, biology, or a closely related field; AND three (3) years of experience in quality; OR an equivalent combination of education, training, and experience. Three (3) years of supervisory experience is strongly preferred.

Required Knowledge and Skills

Required Knowledge :

Required Skills :

PHYSICAL / MENTAL REQUIREMENTS :

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mobility to work in a lab and office setting, use standard office and lab equipment and stamina to sit and stand for extended periods of time; exerting up to 40 pounds of force occasionally and / or up to 10 pounds of force frequently to lift, carry, push, pull or move objects; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.

WORKING ENVIRONMENT :

Work is performed in a lab, warehouse and office setting. Work is subject chemicals, fumes, gasses, noxious odors and related items in a lab and samples setting.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Quality Assurance

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