Operations Associate - Trade Finance TM Fulfillment

Operations Associate - Trade Finance TM Fulfillment

As an Associate in the Treasury Management Fulfillment organization within Commercial Bank, you will be part of the Standby Letter of Credit Operations team within the Trade Finance organization. This team is responsible for the end-to-end execution of core activities supporting Standby Letter of Credit Operations, including managing front office interactions.

As an Associate within the Commercial Bank's Treasury Management Fulfillment - Trade Finance organization, your team will be responsible for the end-to-end execution of core activities supporting the Trade Finance suite of products. This team's core responsibility is managing the end-to-end execution of Standby Letters of Credit, including the management of front office activities. Interested applicants should expect to work in a dynamic environment that bridges international business, banking operations, and risk management. This position involves supporting global trade transactions by reviewing and processing Standby Letters of Credit and related instruments while ensuring compliance with regulatory and internal standards. In addition, applicants should expect to service clients who transact with both domestic and international parties. Due to the regulatory, financial, and operational risks associated with letters of credit, this is a fast-paced, back-office operational environment. Candidates should demonstrate a high degree of ownership, attention to detail, critical thinking, and risk management in executing daily and monthly tasks. This opportunity offers exposure to international markets, practical problem-solving, and the chance to build expertise in financial products that drive global commerce.

Duties and Responsibilities :

• Manage front office operational activities including; receiving, processing, and scanning incoming and outgoing Trade Finance correspondence and assigning items for processing
• Support the Letter of Credit process including; issuance, amendments, discrepancies, documents, and payments.
• Assist the Standby Letter of Credit team with discovery calls
• Conduct quality assurance and general system testing
• Prepare metric reports for internal audit, accounting, regulatory, counterparty risk teams, and external / partner banks
• Review and confirm compliance with Trade Finance Services controls
• Develop and manage business artifacts, including; desktop procedures, job aids, checklists, and other departmental resources or training materials
• Liaise with Value Chain partners such as; Product Intent, Tech, Legal, etc. in support of Trade Finance transactions
• Monitor core system performance, report and escalate outages, and manage remediation efforts
• Provide support for ad hoc organizational projects
• Actively participate in ongoing SBLC training

The Ideal Candidate Will :

Basic Qualifications :

Preferred Qualifications :

Wilmington, DE : $64,700 - $73,900 for Ops Associate Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and / or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

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