A company is looking for a Wisconsin Provider Operations Coordinator.
Key Responsibilities
Handle inbound phone calls to assist clients with non-emergency medical transportation needs
Utilize technology to improve operational models for reliable transportation in healthcare
Consult with customers to understand their needs and provide suitable options
Required Qualifications, Training, and Education
High school diploma required; college education preferred
Minimum of 2 years customer service experience in a call center environment
Experience with diagnosing and troubleshooting
Familiarity with supporting consumer products and / or services
100% attendance required during training sessions
Operation Coordinator • Saint Paul, Minnesota, United States