Partner Strategy & Operations Leader, ProServe Strategy & Operations

Partner Strategy And Operations Leader

The Partner Strategy and Operations Leader is responsible for helping to shape, executing, and operationalizing the plans set by the Partner Director for the AWS Professional Services business (ProServe). The Partner S&O Leader will work through their colleagues across ProServe Strategy & Operations (PSO) and other AWS teams to make those plans become a reality.

Key job responsibilities

• Partner Selection and Onboarding : This role will develop and maintain mechanisms to drive the ProServe Partner segmentation and selection to determine the partners ProServe will prioritize, align investments to, engage with, why and how. This includes mechanisms to onboard our delivery partners ensuring the highest level of security and quality.
• Partnership Frameworks : This role will develop and maintain mechanisms for a strategic framework that supports a wide variety of differentiated partnerships, across all ProServe geographies, industries, and partner types (ISVs, G / SIs, etc).
• Partner Delivery Governance : This role will develop and maintain mechanisms to oversee Partner and ProServe interactions across hundreds of partners and customer engagements. This includes delivery mechanisms and controls to ensure the highest standards are used consistently to meet / exceed customer expectations. These standards start with security and also include all aspects of delivery quality, schedule, scope, and costs.
• Metrics and Reporting : This role will develop, maintain, and evolve the ProServe Partner metrics including : Partner Booked Revenue, Partner Delivered Revenue, Partner Co-Sell, Partner Pipeline, and Partner satisfaction. This leader will also support other reporting and insights needed by the Partner Director and other senior business leaders. This will be completed in conjunction with the PSO analytics team.

About the team

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.