job_description.job_card.job_descriptionSupport testing and confirmation of Jira tickets related to ARAS development and enhancements.Provide support to questions related to the ARAS platform from NA users.Work with IT on documenting bugs and enhancements for future deployment. Track change points, test enhancements in QA and ITB environments.Collaborate with other teams in Japan GO operations on a regular basis to improve ARAS development.Knowledge on the ARAS InnovatorWorking Experience in Supporting Users on the CAD Issues and CAD-PLM Integration IssuesKnowledge of Catia V5 and V6, and PLM applications (example : ARAS / AHEAD).Ability to work closely and communicate with NA users to resolve issues related to ARAS.Problem Solving and help desk type support capabilities.