Marketing Analyst / Manager T3

MediabistroMiami, FL, United States

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Description

OPEN TO HYBRID AND FULLY REMOTE

Job Overview

As a Transaction Services Analyst / Specialist, you will oversee and process purchase orders (POs) for the Marketing team within the Strategy & Operations area. You will provide expert guidance on SAP purchasing policies and internal procedures, supporting the team with PO enablement, case reviews, and delivering high-quality assistance through the Marketing Services Request Center (MSRC). A strong understanding of SAP systems (Ariba, ISP, CRM, SAC) and exceptional customer service skills are essential.

Key Responsibilities

Process Purchasing Requests : Efficiently manage spend requests, including the creation of shopping carts, maintenance of tracking codes (e.g., WBS Elements), and handling similar purchasing tasks based on business requirements.

Cross-Functional Collaboration : Partner with key teams such as Marketing Execution, Procurement, Compliance, Data Protection, Vendor Management, Finance, and others to ensure alignment and smooth operations.

Request Tracking & Communication : Proactively monitor and communicate the status of requests to stakeholders, ensuring timely and high-quality service delivery.

Policy & Process Compliance : Adhere to established processes and internal policies, ensuring all tasks are completed accurately and in compliance with company standards.

Continuous Improvement : Contribute to ongoing optimization efforts by improving operational processes, tools, and data quality; support the development of new procedures that increase efficiency and effectiveness.

MSRC Platform Support : Provide guidance on purchasing processes and handle Purchase Order requests for the Marketing team within the Strategy & Operations function via the MSRC platform.

Dashboard Monitoring : Monitor the MSRC dashboard to ensure requests are processed in a timely manner; reassign or escalate Help Requests as appropriate.

Ad-Hoc Support : Respond to urgent purchasing needs quickly and accurately, adapting to shifting priorities.

Issue Resolution : Collaborate with cross-functional stakeholders (e.g., GPO, Controlling, OEC, Marketing) to resolve purchasing-related issues efficiently.

Requirements

Minimum of 3-5 years of experience in purchasing or operations roles within the IT or tech industry.

Degree in Business Administration, Marketing, Operations, or a related field.

Fluent in English (written and spoken); additional languages are a plus.

Strong communication skills with a high attention to detail.

Excellent analytical and problem-solving skills.

Ability to thrive in fast-paced, multicultural environments and collaborate effectively across teams.

Proficiency in SAP tools and platforms, including Ariba, ISP, SAC Planning, CRM, and MSRC.

Work Environment :

Hybrid (Two days remote work)

Location : US (Local SAP Office)

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