Workplace Experience Manager

Our client, in the professional services field, is seeking an experienced and proactive Workplace Experience Manager to support their NYC office. Hours are 8 : 30am-5 : 30pm (with a lunch break) and this role will be in person five days per week. The individual in this role will provide administrative support with an emphasis on smooth office operations.

Front Office Responsibilities

Serve as the first point of contact for visitors and internal employees; demonstrate a friendly, positive presence

Answer the main line, transfer calls and take messages

Meet and greet visitors, escort them to their interview room and alert appropriate individuals when they have arrived

Monitor interview rooms (wipe tabletops down as needed, stock pens)

Enter visitors' names in security system

Receive deliveries and maintain inventory; alert employees when personal packages arrive

Provide administrative support to company leaders; book restaurant reservations, order gifts and flowers, order catering, book travel arrangements (ground transportation, flights, hotels)

Office Management Responsibilities

Oversee all operations of the kitchen and shared communal spaces

Kitchen tasks include running and unloading dishwasher, restocking snacks, and keeping the space tidy (wiping down countertops throughout the day)

Manage and create access fobs for all team members

Serve as the building liaison, work with vendors and schedule maintenance as needed, coordinate management for on-site work and obtain certificates of insurance

Submit all receipts for expenses made on company card into a purchase log

Send weekly office updates to the leadership team regarding ongoing projects, events, and broader office operations

Coordinate team building activities and events from start to finish

Order and maintain all office inventory, snack supplies and refreshments

Order business cards

Maintain a tidy conference room

Ensure appliances are running properly

Communicate with cleaning vendor and ensure they are adhering to the contract

Onboarding Responsibilities :

Send new hire welcome emails the day prior to start

Set up workstation tech and supplies

Distribute new hire kits from Marketing

Offboarding Responsibilities :

Ensure employee laptop / security credentials are returned

Package and ship personal belongings as needed

Technology Support :

Assist with / oversee setup and troubleshooting of all workstation / communal technology.

Workstation Tech : Laptops

Dell Monitors

Headsets

HP / Lenovo Docking Stations

Desk Phone

Computer Accessories

Communal Tech :

A / V software / hardware

Printer

Beacon Hill is an equal opportunity employer and individuals with disabilities and / or protected veterans are encouraged to apply.

California residents :

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Company Profile :

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties / disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting

www.bhsg.com

Benefits Information :

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)