Retail Brand Ambassador

About the Brand :

• Biologique Recherche is a principled, artisanal, craft-based skincare line that is meticulously designed for professional services and expert recommendations, found within the most prestigious Spas and Salons, globally.
• Biologique Recherche has a reputation for astounding, efficacious, customized beauty products based on a clinical approach to skin, body, and hair care.
• Our product range uses pure, concentrated, raw active ingredients and the most advanced, innovative formulations in the premium skincare category.
• The global flagship beauty institute is located on the prestigious Champs-Elysées, in Paris.

The USA headquarters is in NYC on Fifth Avenue and the Flagship Ambassade Spa is in LA on Melrose Place.    Role :

• Brand Ambassador (part-time) The right candidate is comfortable in a high-end luxury environment and for who client experience is a priority.
• Brand Ambassadors serve as the friendly and welcoming face of the spa, keep operations organized and running smoothly, while always portraying a polished and professional demeanor.
• You will be our client’s first and last impression.
• This position reports to and supports the Boutique Manager.

Responsibilities :

• Greet clients and assist them during their visit, ensuring a positive, consistent guest experience.

Act as a host and owner of the BR experience Deliver gracious hospitality and ensure a smooth and successful check-in and check-out process Manage phone & email communications including  :

• answering client inquiries, requests, and general product knowledge.
• Sell retail products & take payments.
• Ensure the boutique operations run smoothly; track inventory, stock supplies, keep aesthetics presentable.

Supervises daily operations including opening and closing procedures and general maintenance :

• ensure areas are clean, safe, and well maintained.

Who you are :

• Excellent verbal and written communication, customer service and phone skills Social perceptiveness and situational awareness, especially in a luxury environment Professional manner, discretion, and appearance 5+ years of customer service experience 2+ years of Sales experience in a retail environment 2+ years in the beauty industry and / or hospitality, particularly skincare Understanding of Biologique Recherche products Knowledge of Microsoft Office and / or GSuite
• Esthetics license is a plus
• This role is $25 / hr + 3% commission on retail sales.
• Part-time position Thurs-Sunday.

Instagram :

• @biologique_recherche      Powered by JazzHR