Counter Sales

Job Title : Counter Sales Associate

Type : Full Time / Non-Exempt

Reports to : Branch Manager

Type of Role : On-site

Responsibilities :

• Delivers premier, front line customer service by greeting, providing information, answering questions and / or offering assistance to customers, vendors and general public.
• Responds to and provides customers with timely and accurate information regarding products and their applications.
• Initiates customer sales orders and receives and processes warranties and credit returns.
• Determines product required by customer and suggests alternatives and / or additional items related to customer orders.
• Selects appropriate product from stock if needed.
• Follow up on billing issues, received payment and obtain credit information.
• Maintains, manages and updates all customer related database systems in a timely, accurate manner.
• Maintains counter displays in an orderly and attractive manner.
• Assist with and help resolve customer complaints.
• Develops, builds and expands customer base through providing quality customer service.
• Facilitates promotional activities to enhance branch sales.
• Observes and recommends changes that could provide a better experience for customers.
• Keep abreast of new information and industry standards by attending product and sales training workshops.
• Ensures standards set forth by the company are maintained at all times.
• Special projects as assigned by management.

Skill Requirements :

Education and / or Experience Requirements :

Physical Requirements :

As a member of our team, you will enjoy :

Schedule : Morning shift

Pay Range : Starting at $24.00- $28.00 per hour (DOE)

All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the .

Equal Opportunity Employer / Veterans encouraged to apply