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Subrogation Arbitration Manager
Subrogation Arbitration ManagerBrown & Joseph AR Management | an ARMStrong IS Company • Orlando, FL, US
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Subrogation Arbitration Manager

Subrogation Arbitration Manager

Brown & Joseph AR Management | an ARMStrong IS Company • Orlando, FL, US
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Overview

Join to apply for the Subrogation Arbitration Manager role at Brown & Joseph AR Management | an ARMStrong IS Company. ARMStrong Receivable Management is the parent company operating Brown & Joseph, Paragon, and SubroIQ, providing specialized expertise in debt management and financial services.

We are seeking an experienced Subrogation Arbitration Manager to lead a team of 20–22 arbitration specialists in partnership with another manager. This role requires direct experience in arbitration or subrogation management with a strong understanding of arbitration practices. The manager is accountable for ensuring the team meets daily and monthly performance goals, maintaining accuracy, and driving successful recovery outcomes.

Responsibilities

  • Lead, coach, and develop a team of arbitration specialists, ensuring daily and monthly goals are met.
  • Oversee arbitration case preparation, filing, and defense, ensuring compliance with arbitration rules and company standards.
  • Evaluate errors, provide corrective training, and reinforce best practices to improve accuracy and outcomes.
  • Collaborate with other managers, claims, and recovery leadership to align strategies and maximize recoveries.
  • Track team KPIs, analyze results, and report performance to leadership.

Qualifications

  • Arbitration experience or subrogation management experience with strong arbitration knowledge.
  • Proven ability to lead large teams in a high-volume environment.
  • Strong analytical, problem-solving, and training skills.
  • Excellent communication, coaching, and performance management abilities.
  • Proficiency with arbitration platforms (e.g., AFI) and claims management systems.

    • Compensation and Benefits

  • Salary : $75–$85k annually
  • Benefits package with health, dental, vision, life, and disability coverage options
  • 401(k) retirement plan option with company matching
  • Generous paid time off policy — 18 days per year
  • Paid holidays immediately upon hire — 7 standard holidays and 2 floating holidays

    • Additional Information

  • Location : Orlando, FL (reference to job postings for related roles)

    • J-18808-Ljbffr

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    Manager • Orlando, FL, US