Client Relationship Representative

Overview

We are seeking a Client Relationship Representative to join our growing team. In this role, you will act as the primary point of contact for our clients, ensuring their needs are met with professionalism and efficiency. The ideal candidate will be proactive, detail-oriented, and dedicated to building strong, long-lasting relationships.

Responsibilities

Serve as the first point of contact for client inquiries and concerns

Maintain and strengthen long-term client relationships

Understand client goals and provide tailored solutions

Coordinate with internal teams to ensure service excellence

Manage client accounts and update CRM systems regularly

Identify upsell or cross-sell opportunities based on client needs

Monitor client satisfaction and follow up regularly to ensure continued success

Qualifications

Bachelor's degree in Business, Communications, or related field preferred

2+ years of experience in customer service, account management, or client relations

Strong communication and problem-solving skills

Ability to manage multiple accounts with attention to detail

Proficiency in Microsoft Office Suite and CRM platforms

Professional demeanor and a client-first mindset

Benefits

Competitive salary : $62,000 - $65,000 per year

Full-time permanent position

Opportunities for professional growth and career development

Collaborative work environment with skill-building opportunities

Comprehensive training and support from a dedicated team

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