Overview
Housing Community Service Officer (Part-Time) - 4 Positions. This is a part-time benefited position with rotating work hours, including weekends and evenings.
Responsibilities
- Perform foot patrol of the Housing buildings and grounds
- Address Housing concerns as directed by University Housing Services Staff and University Police
- Encourage compliance with Housing policies
- Report suspected hazards and criminal behavior
- Provide assistance to patrons and staff as requested
- Respond to calls for services
- Checks-in regularly with Building Desk during shift
- Go on rounds with a building RA on Duty team on a rotating basis
- Serve as a police escort to residents
- Monitor parking garage in Campus Village B and issue tickets as needed for unauthorized vehicles
- Utilize the access card system to obtain information regarding resident entry and building access
- Utilize Closed Circuit Television surveillance system
- Monitor and Fire Safety Systems and Alarms
- Enter requests into TMA system regarding maintenance, facilities and security related issues
- Respond to alarms and emergency situations
- Assist University housing staff and University Police with crisis response as appropriate
- Serve on University Housing Services emergency preparedness and crisis response team
- Submit reports and provide updates regarding incidents
- Produce and enter reports into Maxient as needed
- Participate in regular meetings with Housing leadership team
Qualifications
Knowledge, Skills & Abilities
Ability to learn, quickly learn, understand, and apply specific Housing and San Jose State University regulationsAbility to understand and apply local, state and federal lawsKnowledge of, or ability to learn to use, applicable public safety equipment and systemsAbility to prepare clear and concise reportsExcellent oral and written communication skillsAbility to act calmly and rationally in emergency situationsAbility to understand and operate a computer card key access stationAbility to understand and operate fire safety and alarms systemsAbility to learn Police 10 codeExcellent customer service skillsAbility to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environmentAbility to monitor / access CCTV screensAbility to possess a valid California Driver's licenseAbility to communicate with constituents in a professional and respectful mannerRequired Qualifications
High School Diploma or EquivalentValid California Driver's LicensePreferred Qualifications
Six months previous police / security / military law enforcement training and / or experienceExperience working in a residential settingCustomer Service ExperienceExperience working with student populationsLicenses
A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses.
Compensation
Classification : Community Service Specialist IAnticipated Hiring Range : $2,199 / month (Part-Time)Hiring Range : $3,338 / month - $4,816 / monthApplication Procedure
Click Apply Now to complete the SJSU Online Employment Application and attach the following documents :
ResumeLetter of InterestAll applicants must apply within the specified application period. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Additional Information
Satisfactory completion of a background check is required for employment. The CSU vaccination policy applies. Equal Employment Statement and protections apply. See the university's pages for details on policies, background checks, and reporting obligations.
Advertised : Dec 11 2023 Pacific Standard Time
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