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Office Manager FOR A PLUMBING OFFICE

Office Manager FOR A PLUMBING OFFICE

Durfee Plumbing & Heating LLCSouth Dennis, MA, US
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Job Description

Job Description

Benefits :
  • 401(k)
  • Competitive salary
  • Flexible schedule
  • Training & development
  • Benefits / Perks

    • Flexible Scheduling
    • Competitive Compensation
    • Careers Advancement
    • Position Overview :

      We're seeking a detail-oriented Office Manager to oversee daily administrative operations and support our growing business. This is a key role that will help us maintain our high standards of customer service while supporting our goal of reaching $100k+ monthly revenue.

      Key Responsibilities :

      Manage daily office operations and administrative tasks

      Coordinate with field technicians and customers

      Handle customer inquiries and scheduling support

      Maintain organized filing systems and documentation

      Assist with inventory management and supplier coordination

      Support ServiceTitan system operations and data management

      Process invoicing and payment tracking

      Manage office supplies and equipment maintenance

      Coordinate with insurance providers and handle claims processing

      Support permit applications and inspection scheduling

      Required Qualifications :

      3+ years of office management or administrative experience

      Strong organizational and multitasking abilities

      Excellent communication skills (phone, email, in-person)

      Proficiency in Microsoft Office Suite and Google Workspace

      Experience with scheduling software preferred

      Knowledge of basic bookkeeping principles

      Ability to work independently and prioritize tasks effectively

      Preferred Qualifications :

      Experience in the trades / construction industry

      Familiarity with ServiceTitan or similar field service software

      QuickBooks experience

      Customer service background

      What We Offer :

      Competitive salary based on experience

      Opportunity to grow with an established, family-owned business

      Supportive team environment

      Comprehensive training and development

      Insurance benefits package

      Stable work environment in the essential services industry

      Work Environment :

      PART-TIME position, Monday-Friday

      Office-based role with customer interaction

      Fast-paced environment supporting emergency and scheduled services

      Collaborative team atmosphere

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    Office Manager • South Dennis, MA, US