Job Summary :
The Weekend & Evening
- Assistant Manager oversees daily operations of The End Bookstore focusing on people management, and operational excellence. This role fosters a welcoming environment for staff and customers. Key responsibilities include managing bookseller tasks, supporting in-store marketing efforts, and collaborating with the broader management team.
Key Responsibilities
Daily Operations :Manage daily store operations, including scheduling and opening / closing procedures.
Ensure smooth communication between all team members.Manage author and non-author events on weekends and some weekday evenings.Team Management :Supervise and schedule booksellers, fostering a positive and collaborative work environment.
Train and mentor staff to deliver exceptional customer service.Create and Manage Monthly and Daily schedules.Customer Service :Lead by example to provide excellent customer service.
Resolve customer concerns and ensure a positive shopping experienceLead coordinator for B2B and school sales.Work closely with the leadership team.Manager to align strategies and execute store initiatives.Maintain visually appealing, organized displays and implement merchandising strategies.Coordinate product setups for new releases, events, and promotions with Buyer and managementExperience & Skills :
Must love BOOKS!Min 2+ years of retail experience, bookselling a plus.Strong leadership, organizational, and communication skills.Proficiency with retail POS systems, MS Office, Google and other planning software.Please note experience in any of the following programs : Anthology, Edelweiss, Indiecommerce (2.0), Eventbrite, or Canva(pro).Interest in marketing, event management, graphic design, and / or writing and editing a plus.Working Conditions :
Weekends, 9am - 5pm, including holidays, and one week day per week. Approximately 20-25 hrs per / weekWeekdays, evening events.Physical ability to stand for extended periods and perform lifting tasks up to 50 lbs.We will be accepting applications through the end of July. Start date early / mid-August, prior to the busy Fall / Winter season.
Compensation :
$10-15 / hr, depending on experience.
Holiday bonus and program incentives per defined role.
Membership to Libro.fm, along with free pre-release audio books.
Advance Reading Copy books.
This is a unique opportunity to make a genuine impact.
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