Critical Care Market Director

Market Director Critical Care Services

Location : MercyOne Medical Center, West Des Moines, Centerville, and Newton, Iowa

Reports To : Chief Nursing Officer

Employment Type : Full-Time | Exempt

About MercyOne & Trinity Health

At MercyOne, part of Trinity Health, we serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. We are committed to excellence, integrity, and innovation in everything we do.

Position Overview

MercyOne is seeking a dynamic and experienced Market Director of Nursing for Critical Care Services to lead and oversee operations across multiple facilities. This strategic leadership role is responsible for budgeting, planning, patient care management, and integration of critical care services. The ideal candidate will be a visionary leader and change agent, driving improvements in patient care and operational efficiency.

Key Responsibilities

• Lead and manage critical care services across MercyOne Medical Center, West Des Moines, Centerville, and Newton.
• Collaborate with senior leadership, physicians, and staff to meet departmental and organizational goals.
• Develop and implement strategic plans, budgets, and staffing models.
• Ensure compliance with federal, state, and regulatory standards including The Joint Commission.
• Drive performance improvement initiatives using data-driven strategies.
• Mentor and coach management and staff through change and innovation.
• Align perioperative services and standardize clinical performance across the market.
• Implement new care models utilizing digital technology.
• Represent MercyOne in national professional organizations and community health initiatives.

Qualifications

Why Join MercyOne?

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.