Western Regional Manager- HM Solutions, Inc.

HM Solutions, Inc.Colorado Springs, CO, USA

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HM Solutions, Inc, a successful and growing facilities service company, is seeking a professional Western Regional Manager to plan, direct and coordinate operations for our Western Region accounts. Our current footprint in the Western Region includes Colorado, Washington and Arizona.

This role is essential in ensuring that our facilities are clean, safe, and well-maintained. The ideal candidate will possess a strong work ethic, attention to detail, and a commitment to providing high-quality cleaning services across various environments. The ability to lead a team of 20-30 people in various locations along with customer service skills to maintain a working relationship with our client.

Responsibilities to include but not limited to :

Must be flexible and willing to travel extensively as this position is re quired to visit multiple facilities as needed.
Improve operational systems, processes and best practices that guarantee organizational well-being
Examine financial data / statements and use them to improve profitability
Perform quality controls and monitor day-to-day operations within various accounts
Recruit, train, supervise and monitor all employees in the Region
Respond to customer and management needs / requests / complaints
Budget development and oversight experience
Basic IT skills (databases, MS Office etc.)
Ability to effectively communicate with all levels of the organization. Must possess strong communication and interpersonal skills
W orking knowledge of OSHA requirements and standards
Leadership and organizational skills

Other General Duties :

Interview applicants, assist with new employees' (management) training and prepare performance reviews. Issue reprimands, counsel employees about their performance, determine whether additional training is required or, if necessary, terminate employees.

Whenever necessary may also need to assist workers / managers to ensure that all tasks are completed in a timely manner.

Ensure that the facilities in your region are cleaned correctly and according to the customer's expectations or standards.

Inspect the facilities to determine any unusual or cyclical work that needs to be done, such as periodically stripping floor wax, cleaning overhead light fixtures or shampooing carpets, working within the scope of work for each specific location.

Follow up on client complaints about missed or improperly cleaned areas. Investigate the complaint and takes steps to ensure that the problem is resolved and will not recur.

Should understand and know how to use the tools and equipment needed for the job, such as carpet cleaners, floor polishers, steam cleaners and commercial washers and dryers.

Ensure workers at all locations perform job responsibilities in a safe manner in accordance with HM Solutions safety manual.

Must be effective communicator who can explain tasks to staff, have good time-management skills and able to prioritize tasks in a logical manner. Facilitate communications between employees and may assist in resolution of disputes.

Need to be physically able to perform any cleaning chore required when assisting or training staff.

Benefits :

Health, Dental and Vision after 60 days

401K after 90 days

Full time employees 1 week paid vacation after 1 full year of service

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Inc Regional Manager • Colorado Springs, CO, USA