Job Description
Job Description
The Houseperson is responsible for supporting the housekeeping operation in restocking supplies, trash removal, maintaining cleanliness, and maintaining the quality of the hotel linen supply by ensuring cleanliness according to company procedures and at a level that meets or exceeds company standards.
Core Responsibilities :
- Clean and sanitize guest rooms, including bathrooms, kitchens, and living areas, ensuring a high standard of cleanliness.
- Perform floor care duties such as vacuuming, mopping, and polishing various types of flooring.
- Restock supplies in guest rooms and common areas, including toiletries, linens, and cleaning materials.
- Report any maintenance issues or safety hazards to the appropriate department promptly.
- Assist in the cleaning of public areas such as lobbies, hallways, and restrooms to maintain a welcoming environment for guests.
- Follow established procedures for cleaning and sanitizing in accordance with health and safety regulations.
- Collaborate with other housekeeping staff to ensure efficient operations and timely completion of tasks.
- Completes tasks, checklists, guest requests timely and accurately.
- Solves related issues in the best manner possible, escalates when necessary.
- Able to follow property safety and security procedures.
- Perform other tasks any reasonable requests as assigned or directed.
Knowledge, Skills, and Competencies :
High work ethic and self-initiativeRegular attendance according to established guidelinesMay be required to work varying schedules to reflect the business needs of the propertyFocus and maintain attention to tasks, and complete work assignments on time despite frequent interruptionsAbility to maintain excellent relationships with staff and maintain staff and guest confidentiality at all timesPhysical Requirements :
Stand and walk for varying lengths of time, often long periods of time, as workflow is continuous throughout the shiftBend, pull, stoop, squat and stretch to shake, sort, wash, dry, fold, and stack linenOperate commercial laundry equipment in a safe manner Stand and walk for varying lengths of time, often long periods of timeWork conditions could include hot and humid environmentsLift approximately thirty (50) pounds of equipment or supplies, using safe lifting techniquesPush heavy carts, approximately one hundred (100) poundsGood communication skills, both written and verbalKnow and be able to administer first aidDirect evacuations in an emergencyMinimum Qualifications :
Highschool degree or equivalent work experienceRelated experience with physical laborHospitality experience strongly preferredAble to read, write and communicate to safely perform the work