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FHA Team Lead, Field Services

FHA Team Lead, Field Services

ServiceLinkBroomfield, CO, US
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Fha Team Lead

Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage default, banking, vendor management or real estate industry, to join our team as an FHA Team Lead. The ideal candidate will have experience in property management, HUD denials and managing a conveyance timeline. The ideal candidate will also have the ability to provide training and process improvement suggestions to team members, and enjoy auditing processes and employee work to ensure accuracy and efficiency.

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

A DAY IN THE LIFE

In this role, you will

  • Manage conveyance timelines
  • Perform neglect reviews
  • Request extensions to the conveyance timeline
  • Act as the SME for asset specialists and asset coordinators
  • Perform process and production audits
  • Handle escalations and field calls to and from vendors, clients, third parties and internal departments

WHO YOU ARE

You possess

  • High School diploma or equivalent preferred.
  • Mortgage Servicing, Default Servicing, Portfolio Management, National Real Estate Management, and / or Pre-Foreclosure knowledge / experience (Preferred).
  • Contract Administration, Scope of Work / Service Line Agreement Compliance (Preferred).
  • Proven customer service / communication skills.
  • Practical office experience.
  • Must be able to use and have computer skills and be proficient in the Microsoft software products.
  • Basic knowledge of mortgage terms. (Preferred).
  • Property Management, Construction, REO, and / or Property Insurance experience (Preferred).
  • Mortgage Servicing, Default Servicing, Portfolio Management, National Real Estate Management, and / or Pre-Foreclosure knowledge / experience (Preferred).
  • Contract Administration, Scope of Work / Service Line Agreement Compliance (Preferred).
  • Polished decision making and critical thinking skills.
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    Field Service Team Lead • Broomfield, CO, US

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