Studio Lead Manager

Job Description

Job Description

Benefits :

Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.

Flexible schedule

Free Membership at F45

Competitive salary and bonus structure

Our F45 family is looking to grow our management team. As Studio Manager, you will be responsible for providing leadership and direction to the team at this studio. As the lead for the Sales function, the Studio Manager must execute a lead generation / marketing strategies plan to increase fitness membership sales, as well as promote the health and wellness benefits associated with a healthy lifestyle. The Studio Manager is not only a mentor, but an Ambassador of our brand, and a proven leader. Key Responsibilities :

Coach and Lead Classes 15+ Classes a week.

Available for morning, afternoon, and evening classes is a must.

Available for weekend rotation.

Be the face of the studio; handle all client concerns and issues.

Focus on client satisfaction & retention; contact, motivate, and hold members accountable to their personal fitness goals & objectives.

Ensure all Front Desk systems and studio practices / processes are adhered to, including member check-in, telephone inquiries, payment handling, delinquent account procedures, and customer care calls

Ensure a consistent sales effort is maintained at all times by providing daily sales goals and contests / incentive-based motivation, including establishing, expanding, and tracking outreach initiatives and strategic partnerships with local businesses, community groups, and charitable organizations

Recruit, hire, train, and deliver the onboarding program for all staff

Maintain and grow the total membership base and oversee all aspects of the membership sales process

Plan, organize, and run F45 Challenges (2-3x / yr)

Increase studio conversion rate and achieve client retention goals

Drive client referral program

Maintain top-notch cleanliness, appearance, and organization of the studio and inventory

Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to both clients and internal staff

Ensure studio branding by adhering to company guidelines and values

Manage and oversee all day-to-day operations and overall studio performance.

Qualifications :

Bachelors Degree or equivalent work experience, required

2+ years of proven sales leadership in the Health & Fitness industry required

Must have Personal Training Certification through a nationally recognized organization

Must have CPR / AED / First Aid Certification

3+ years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, disciplining, and terminating

Must have outstanding experience delivering high-quality customer service, excellent communication, organizational, and written skills

Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients

Ability to work independently and collaborate with Studio Owner, Sales Associates, and client

Highly organized with the ability to prioritize and meet deadlines

Computer proficiency with MS Office programs, MindBody Online, as well as various media platforms