Production Coordinator Manager

Job Description

• Lead, mentor, and manage the Production Support team, ensuring alignment with company goals and customer expectations.
• Oversee the creation and accuracy of job packets, BOMs, SDS reviews, and service orders.
• Ensure timely and accurate pricing estimates and purchase order processing.
• Monitor and manage documentation for outages and field / shop service activities.
• Implement and uphold JHC TCC (Total Customer Commitment) standards across the team.
• Collaborate with internal departments to improve workflow efficiency and customer satisfaction.
• Develop and maintain vendor relationships to optimize pricing and delivery schedules.
• Review and approve repair jobs and ensure completeness of documentation.
• Provide training and development opportunities for team members.
• Maintain regular communication with leadership regarding team performance, challenges, and opportunities.
• Ensure compliance with safety, quality, and operational standards.
• Travel as needed to support field operations and customer engagements.
• Maintain regular and predictable attendance.

Education and / or Work Experience

Supervisory Responsibilities

Direct report’s titles

Travel

As required according to division

PLEASE NOTE : John H Carter Company is not accepting unsolicited assistance from search firms / employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms / employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and / or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.

If you wish to become an approved agency to assist us in our employment efforts, please submit your request to careers@johnhcarter.com.