Ecommerce Marketing & Operations Manager

About Us

Pharmaresearch is one of the fastest-growing Korean companies and the No.1 global leader in PDRN cosmetics . We are now bringing our innovative beauty and lifestyle brands to the U.S. market through DTC, retail, and marketplace channels. We’re building a passionate team of go-getters who are ready to scale with us and redefine the beauty industry worldwide.

Job Summary

We are looking for a highly motivated and entrepreneurial E-commerce Marketing & Operations Manager to grow our direct-to-consumer (DTC) channel and marketplace channels. This role goes beyond digital marketing — you’ll also be hands-on with logistics, inventory planning, and operational execution to ensure our customers enjoy a seamless brand experience from first click to final delivery.

This is an exciting opportunity for someone who loves the fast pace of beauty, thrives in a startup-like environment, and wants to make an immediate impact across multiple growth levers.

Key Responsibilities

• Digital Marketing & Growth

o   Plan and execute promotional campaigns on Shopify and other sales platforms.

o   Manage and optimize email marketing (e.g., Klaviyo), CRM activities, and customer retention strategies.

o   Partner with agencies or manage in-house execution for Meta & Google ad campaigns .

o   Track KPIs (traffic, conversions, CAC, ROAS) and deliver actionable insights.

o   Oversee inventory planning, stock replenishment, and forecasting across DTC and marketplace channels.

o   Coordinate with HQ and 3PL partners to ensure smooth logistics, fulfillment, and on-time delivery .

o   Manage day-to-day operations on Amazon and other platforms, ensuring product availability and compliance.

o   Monitor order flow, returns, and customer service issues, proactively resolving operational challenges.

o   Develop and maintain a promotional calendar aligned with launches and campaigns.

o   Support creative asset needs for DTC, retail, and social in partnership with the brand marketing team.

o   Contribute to new customer acquisition strategies and emerging channel tests.

Preferred Qualifications

✨ This role is perfect for someone who’s both creative and operationally sharp — a builder who can own campaigns, manage stock, and deliver results in a high-growth global beauty brand.