Receptionist

Receptionist

A Receptionist with Old Republic Title provides general administrative assistance to the escrow operation, as well as customer service support to customers, vendors and employees. Specific responsibilities include but are not limited to : answering the telephone, greeting visitors, computer administrative support, including business correspondences (emails, letters, and memos), distributing mailing, preparing Federal Express packages and mail deliveries, and assisting with special projects when required.

Essential Functions :

• Answers phone in a timely, courteous manner. Directs calls to appropriate person, giving caller a choice of holding or voicemail if person requested is on phone or unavailable.
• Greets customers in a courteous manner and offers refreshments as needed.
• Immediately notifies closers / assistants when customers arrive for closing.
• Signs for courier deliveries and notifies closers / assistants promptly.
• Promptly notifies marketing representatives for contract pickups.
• Distributes calendar for closing schedule. (When applicable)
• Keeps reception area / conference rooms clean and free of used cups / glasses / cans.
• Contacts vendors and orders coffee, bottled water and soft drinks as needed.
• Replenishes cold drinks and bottled water in cooler at the end of the day.
• Assists marketing with projects as needed (mail outs, etc.)
• Must be consistently on time for work each day and have dependable consistent attendance.
• Ability to work 8 : 30 AM to 5 : 00 PM Monday through Friday. Locks front doors at 5 : 00 p.m. (if all closings are completed).
• May be required to perform minor escrow tasks as requested by supervisor which will require some training on the company's RamQuest system.

Knowledge / Skills / Experience Required :

Physical / Mental Demands :

Benefits may include :