Area Retail Leader

Area Retail Leader

Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. The Area Retail Leader (ARL) is responsible for the sales, service, and financial leadership of multiple branches in a defined geographic area. The ARL drives results through regular, in-person branch visits where they spend time observing and coaching the Branch Manager and their direct reports, partnering with the Branch Manager on joint calling efforts, and focusing on sale / revenue generation activities. The ARL leverages relationships with line of business partners to benefit the client, support the delivery of distinctive client service, and achieve sales / financial results for the area branches. They work closely with the Experience Leadership team (RETL, MEL, EL) to foster a best-in-class client and teammate experience. The ARL partners with the Centralized Retail Support team to ensure operational efficiencies and compliance within the branches in their defined geographic area. The ARL has oversight of recruiting, hiring, training, and supervision of Branch Managers and their direct reports and ensures adherence to the staffing model for branches in their defined geographic areas. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.

High School Diploma GED or equivalent experience (required)

Bachelor's Degree (preferred)

5+ years Branch management experience (required)

Multi-site management (preferred)

5+ years leadership experience in the financial services industry with a focus on successful sales teams (required)

Demonstrated ability to effectively communicate and possess strong public speaking skills (required)

Strong business acumen to include an understanding of financials (P&L), credit and lending practices and business banking (required)

All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.

Consumer Retail Management - Ability to communicate face to face and on the phone with clients, frequent use of hands to manipulate / grasp objects, occasional bending and lifting from floor height, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs.

Occasional travel to include overnight stay.

May need to drive to multiple locations in a single day; ability to operate a motor vehicle with a valid driver's license required.

This position is eligible to earn a base salary in the range of $94,000 to $175,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You'll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.