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Field Service Representative
Field Service RepresentativeEaton • Grapevine, TX, US
Field Service Representative

Field Service Representative

Eaton • Grapevine, TX, US
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Overview

Eaton's ES AMER ESS division is currently seeking a Field Service Representative. This role is located out of Grapevine, TX.

The expected annual salary range for this role is $67,500 - $99,000 a year. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Please note the salary information shown above is a general guideline only.

What You'll Do

  • Work on assigned projects for electrical equipment
  • Deliver technical solutions to customers
  • Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
  • Display proficiency in the following : Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design
  • Generate timely and accurate service reports on work, product performance, and warranties

Team Benefits

  • Guaranteed 40-hour base pay, eligible for overtime and travel premiums
  • Career growth, mentorship and safety training
  • Company vehicle, toolkit, and phone
  • Tuition assistance for ongoing learning
  • Leads program with bonus pay
  • Opportunities across 32 service branches
  • Qualifications

    Basic Qualifications

  • High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and / or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems
  • Must be able to work in the US without corporate sponsorship now or in the future
  • No relocation offered, candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
  • Must have a valid driver's license
  • Preferred Qualifications

  • Bachelor's degree in Engineering from an accredited institution
  • Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems
  • Electrical or General Contractor's License
  • Professional Engineering License
  • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
  • Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
  • NICET / NETA certification
  • Skills / Position Success Criteria

  • Successfully complete and maintain compliance with Eaton's safety program and policy; this includes role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications thereafter
  • Submit to periodic customer required background and drug screenings
  • Must have the ability to work variable hours, including nights & weekends, and travel within the district / state / region / country based on customer requirements
  • This position requires you to drive an Eaton vehicle
  • Must be able and willing to obtain Department of Transportation (DOT) non-CDL qualification and comply with all DOT regulatory requirements, if required
  • Understands 3-phase power systems and low, medium, and high voltage power distribution equipment
  • Practices electrical safety measures
  • Performs physically demanding tasks, including standing, walking, stooping, squatting, kneeling, reaching, lifting, carrying, pushing, and pulling; may require driving extended distances and working in extreme weather and conditions
  • Ability to obtain and maintain a valid TWIC card
  • Proficient with hand and power tools for equipment assembly
  • Strong computer skills
  • Strong problem-solving and logical thinking skills
  • Works well under time constraints and in stressful situations
  • Explain technical problems and solutions
  • Collaborates effectively with the team to meet project deadlines
  • Equal Opportunity

    We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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