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Case Manager

Case Manager

White Rock Medical CenterDallas, TX, US
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Job Description

Job Description

Description :

Key Responsibilities :

  • Lead daily care coordination for a caseload of inpatient acute care patients, ensuring appropriate level of care and timely discharge planning.
  • Conduct utilization reviews to evaluate medical necessity and support appropriate resource use in compliance with regulatory standards.
  • Develop and execute individualized discharge plans, including referrals to post-acute services such as home health, SNFs, rehab, and community-based supports.
  • Act as a liaison among patients, families, medical providers, and insurance representatives to resolve barriers to care and discharge.
  • Identify high-risk patients early in their stay and proactively intervene to minimize delays and avoidable readmissions.
  • Facilitate interdisciplinary rounds and collaborate with physicians, nurses, and social workers to align care plans and escalate concerns when needed.
  • Ensure accurate and timely documentation that meets CMS, Joint Commission, and hospital standards.
  • Participate in department initiatives to improve care transitions, reduce length of stay, and enhance patient outcomes.

Qualifications :

  • Current, active RN license in the state of Texas (or compact license with Texas eligibility).
  • Minimum 3 years of clinical experience in a hospital setting, with strong preference for experience in inpatient acute care.
  • At least 1 year of experience in case management, discharge planning, or utilization review preferred.
  • Familiarity with insurance coverage policies including Medicare, Medicaid, and commercial payors.
  • Working knowledge of electronic medical records and hospital workflows.
  • Strong communication, organizational, and critical thinking skills.
  • Ability to manage competing priorities and coordinate across multiple stakeholders in a dynamic environment.
  • Preferred Qualifications :

  • Case Management certification (CCM, ACM, or equivalent)
  • Bachelor’s degree in Nursing (BSN)
  • Bilingual (English / Spanish)
  • Work Requirements :

  • Full-time, onsite position
  • Monday–Friday, with occasional weekend or holiday rotation based on patient care needs
  • Requirements : Work Requirements :

    Full-time, onsite position

    Monday–Friday, with occasional weekend or holiday rotation based on patient care needs

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    Case Manager • Dallas, TX, US