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Malay Over the Phone Interpreter

Malay Over the Phone Interpreter

Global Impact Group LLCRaleigh, NC, US
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Benefits

  • Flexible schedule
  • Opportunity for advancement
  • Training & development

About Us

Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We provide secure, high-quality language solutions in 80+ spoken and signed languages for USCIS and other federal agencies.

We are seeking Malay Over-the-Phone Interpreters (OPI) to support our USCIS contract. Malay, spoken across Malaysia, Brunei, Singapore, and parts of Indonesia, is a strategic Southeast Asian language often needed for asylum, immigration, and refugee proceedings.

Responsibilities

  • Provide real-time Malay – English telephonic interpretation for USCIS interviews, hearings, and official proceedings.
  • Interpret with accuracy, impartiality, and professionalism in immigration and legal contexts.
  • Maintain strict confidentiality in line with USCIS / DHS interpreter standards.
  • Handle both scheduled assignments and urgent / surge interpretation requests.
  • Participate in training, compliance refreshers, and quality assurance reviews.

    • Qualifications

  • Native or near-native fluency in Malay and English.
  • 2+ years of professional interpreting experience (immigration, community, healthcare, legal, or government preferred).
  • Strong understanding of interpreter ethics, confidentiality, and cultural awareness.
  • Excellent telephone communication skills; ability to remain accurate under pressure.
  • Must be a U.S. Citizen or permanent resident eligible for Tier 3 / Tier 5 federal clearance.

    • Compensation & Benefits

  • Competitive pay : $25–30 / hour (rare-language premium may apply).
  • Remote work via secure USCIS-approved platforms.
  • Paid training and ongoing professional development.
  • Steady workload under a federal contract.
  • Career advancement opportunities in quality assurance or linguist leadership.

    • How to Apply

  • Submit :
  • Resume / CV highlighting Malay interpreting experience.
  • Certifications (court, community, ATA, or medical interpreting credentials preferred).
  • Availability for full-time or contractor roles.
  • Apply at : careers@globallanguagesystem.com Subject line : Malay OPI Interpreter Application – USCIS Contract

    • This is a remote position.

    J-18808-Ljbffr

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