Talent.com
Healthcare Customer Service Representative
Healthcare Customer Service RepresentativeTEKsystems • Columbia, SC, United States
Healthcare Customer Service Representative

Healthcare Customer Service Representative

TEKsystems • Columbia, SC, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description
  • Customer Service Representative (Call Center)
  • Location :
  • Remote -
  • Must be able to commute to training in Columbia, SC for 2 weeks before going remote.
  • Pay Rate :
  • $14Hr
  • Experience Level :
  • Entry-Level
  • Overview :
  • Teksystems is seeking dedicated and customer-focused Customer Service Representatives (CSRs)
  • to serve as the frontline ambassadors of our organization. In this role, you will support individuals applying for ADA Core Services and other disability-based programs, while also performing a variety of administrative and clerical tasks. This is a dynamic position that combines inbound / outbound call handling with administrative responsibilities.
  • Key Responsibilities :
  • Handle high-volume inbound and outbound calls using an automatic dialer system (approx. 80 calls / day).
  • Assist callers with eligibility and enrollment for ADA Core Services and other disability-related programs.
  • Provide exceptional customer service to a diverse population, ensuring a positive experience.
  • Accurately enter and manage customer data in transportation management systems.
  • Schedule transportation services in a cost-effective and timely manner.
  • Respond to inquiries, complaints, and requests professionally and promptly.
  • Support special projects and maintain daily scheduling for Eligibility staff.
  • Process and track payments for replacement IDs.
  • Maintain confidentiality and comply with HIPAA regulations.
  • Manage office supplies and equipment, including vendor coordination.
  • Design and maintain electronic filing systems and scanned documentation.
  • Provide professional reception coverage and administrative support.
  • Qualifications :
  • Required :
  • Minimum
  • 1 year of call center experience
  • (experience from any industry is welcome).
  • Ability to work in a fast-paced, high-volume call environment.
  • Dedicated workspace with
  • minimum 30 Mbps internet speed
  • (no hotspots; test via FAST.com).
  • Must not be in a caretaking role during work hours.
  • Preferred :
  • Experience with automatic dialer systems.
  • Strong data entry and troubleshooting skills.
  • Familiarity with ADA services or disability-based programs.
  • Top Skills :
  • Customer Service
  • Call Center Operations
  • ADA Program Knowledge
  • Data Entry & Processing
  • Troubleshooting
  • Administrative Support
  • Additional Information :
  • This position offers a unique blend of customer interaction and administrative duties. Ideal candidates are empathetic, detail-oriented, and thrive in a structured environment. If you're passionate about helping others and enjoy multitasking, we encourage you to apply.
  • Pay and Benefits
  • The pay range for this position is $16.00 - $16.00 / hr.

    Eligibility requirements apply to some benefits and may depend on your job

    classification and length of employment. Benefits are subject to change and may be

    subject to specific elections, plan, or program terms. If eligible, the benefits

    available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a fully remote position.

    • Application Deadline
    • This position is anticipated to close on Oct 28, 2025.

      h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    serp_jobs.job_alerts.create_a_job

    Customer Service Representative • Columbia, SC, United States

    Job_description.internal_linking.related_jobs
    Tennessee Healthcare Customer Service Representative

    Tennessee Healthcare Customer Service Representative

    VirtualVocations • Columbia, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Healthcare Customer Service Representative working remotely.Key Responsibilities Recommend upgrades to health plans based on product and brand knowledge Conduct resear...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Patient Care Representative

    Patient Care Representative

    VirtualVocations • Columbia, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Care Representative responsible for managing service requests from Providers and Members. Key Responsibilities Provide exceptional patient care via telephone and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Healthcare Customer Service Representative

    Healthcare Customer Service Representative

    VirtualVocations • Columbia, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Healthcare Customer Service Representative.Key Responsibilities Make outbound calls to patients and customers to schedule appointments and conduct surveys Assist patie...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Healthcare Customer Success Team Lead

    Healthcare Customer Success Team Lead

    VirtualVocations • Columbia, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Team Lead, Customer Success, Health Care.Key Responsibilities Manage and lead a team of Customer Success Managers (CSMs) while serving as a CSM for key customer relatio...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Medical Equipment Customer Service Representative

    Medical Equipment Customer Service Representative

    Rotech Healthcare Inc. • Lexington, SC, United States
    serp_jobs.job_card.full_time
    Join a Leader in Home Healthcare.As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Healthcare Customer Service Representative

    Healthcare Customer Service Representative

    TEKsystems • Columbia, SC, United States
    serp_jobs.job_card.full_time
    Customer Service Representative (Call Center) • •Location : • Remote - •Must be able to commute to training in Columbia, SC for 2 weeks before going remote. Experience Level : • Entry-Level.Teksystems is...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Temporary Healthcare Customer Service Representative

    Temporary Healthcare Customer Service Representative

    VirtualVocations • Columbia, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Temp Call Center Representative.Key Responsibilities Make high-volume outbound calls to CareSource members to complete Health Needs Assessments (HNAs) Document all res...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Healthcare Authorization Representative

    Healthcare Authorization Representative

    VirtualVocations • Columbia, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Access Services Authorization Representative.Key Responsibilities Obtain and complete insurance authorization requests for scheduled exams Verify insurance eli...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Patient Service Representative

    Patient Service Representative

    VirtualVocations • Columbia, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Service Representative who provides exceptional customer service and addresses patient needs efficiently. Key Responsibilities Answers calls and emails promptly,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Healthcare Call Center Representative

    Remote Healthcare Call Center Representative

    VirtualVocations • Columbia, South Carolina, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Remote Healthcare Call Center Representative.Key Responsibilities Manage incoming calls regarding healthcare benefits, including Medicare enrollments and claims Provid...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Healthcare Customer Service Representative

    Healthcare Customer Service Representative

    USA Jobs • Columbia, SC, US
    serp_jobs.job_card.full_time
    Customer Service Representative (Call Center).Location : Remote - Must be able to commute to training in Columbia, SC for 2 weeks before going remote. Teksystems is seeking dedicated and customer-foc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Customer Service Representative - Days

    Customer Service Representative - Days

    Circle K • West Columbia, SC, US
    serp_jobs.job_card.full_time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Medical Equipment Customer Service Representative

    Medical Equipment Customer Service Representative

    Rotech Healthcare • Lexington, SC, US
    serp_jobs.job_card.full_time
    Customer Service Representative Home Healthcare Intake & Insurance Verification.Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Representative - 1st Shift

    Customer Service Representative - 1st Shift

    Circle K • Columbia, SC, US
    serp_jobs.job_card.full_time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Lead Customer Service Representative

    Lead Customer Service Representative

    Circle K • West Columbia, SC, US
    serp_jobs.job_card.full_time
    Lead Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow you...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Health Advocate

    Health Advocate

    VirtualVocations • Columbia, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for a Health Advocate (VBC).Key Responsibilities Manage multiple technology systems and document interactions accurately Build rapport with members through outbound and inbo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Ambulatory Services Representative

    Ambulatory Services Representative

    VirtualVocations • Columbia, South Carolina, United States
    serp_jobs.job_card.full_time
    A company is looking for an Ambulatory Services Representative 2 for the Oral Surgery Call Center.Key Responsibilities Coordinate patient access functions including registration, appointment sche...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Circle K • Wagener, SC, US
    serp_jobs.job_card.full_time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Services Representative

    Customer Services Representative

    Circle K • Lugoff, SC, US
    serp_jobs.job_card.full_time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Patient Services Representative, Ambulatory Internal Resource Pool, FT, Days

    Patient Services Representative, Ambulatory Internal Resource Pool, FT, Days

    Prisma Health • Columbia, SC, United States
    serp_jobs.job_card.permanent
    Responsible for aspects of front office management and operation as assigned.This job requires regional travel across all Prisma Health sites. All team members are expected to be knowledgeable and c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted