Client Success Lead

A company is looking for a Regional Client Success Lead to manage client relationships and drive client success strategies.

Key Responsibilities

Develop and maintain strong client relationships to support revenue growth and retention

Act as a client advocate, ensuring quality service delivery and identifying expansion opportunities

Guide and support a team of account managers in client retention and project oversight

Required Qualifications

Experience in client services roles with a proven track record in managing business relationships

Background in team leadership or mentoring

Experience in the IT or technology services industry

Client services background with a consultative approach and business development skills

Good level of English