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IT Technology Manager for Hybrid Cloud and IT Processes

IT Technology Manager for Hybrid Cloud and IT Processes

EversourceManchester, NH, US
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Hybrid Cloud Data Center Infrastructure Manager

Manage the hybrid cloud data center infrastructure that includes the on-premise data centers and cloud platforms. Responsible for managing the cloud SLAs, oversight of the provider's controls, administration definitions of platform as a service offerings and cost allocation. Coordinate with the corresponding Infosys service delivery lead any items related to the delivery of cross functional services and data centers. This position serves as process owner of critical IT processes such as problem, and change. This position includes general oversight of the data center's either contractually in the cloud or on premise and will manage CIP support for CIP assets within this domain. Work closely with Architecture to ensure a joint cloud and system-based strategy.

Essential Functions :

  • Manages cloud platform and data center infrastructure SLAs
  • Supports audit of cloud platform or infrastructure providers
  • Establishes administration definitions of platform as a service offering
  • Tracks and reports cloud cost allocation.
  • Oversees the operations of the Eversource on-premise data centers
  • Oversees and assists with designing and developing Azure / AWS cloud services
  • Builds and automates Azure services which involve scripting, architecture and build.
  • Provides oversight to cross functional services and associated processes
  • Evaluates licenses requirements, evaluation of root cause technical solutions proposed by the supplier, and approval of ARCS or RRCS in this domain.
  • Consults with Architecture and Projects to ensure high value solutions that leverage the supplier SOW, cloud offerings and Eversource assets to insure the highest value for Eversource.
  • Provides technical support to the Hybrid cloud environment evaluating performance, contract true up or any technical related contract questions.
  • Manages CIP support for CIP assets within the enterprise data centers.

Technical Knowledge / Skill / Education / Licenses / Certifications :

  • Strong experience in working with Microsoft Axure
  • Experience with Azure PaaS (app Services) is a must.
  • In depth knowledge of full life cycle implementation of a project on Azure Platform
  • Experience in Azure IoT, Analytics and reporting tools like PowerBI is a plus.
  • Effective leadership of direct reports including day-to-day coaching and performance management / assessment;
  • Effective management and analysis of budgets; demonstrated ability to lead multi-disciplined teams when conducting technology incident root causes and / or investigations; working knowledge of IT business practices and strategies;
  • Experience and mastery knowledge of cyber-security principles, technologies and processes;
  • Strong analytical and conceptual skills including the ability to solve complex technical problems;
  • Strong communication skills including verbal, written and presentation skills.
  • Ability to maintain strong relationships with stakeholders and suppliers
  • Baccalaureate degree or equivalent
  • 10 or more years of related experience is required of which five years includes supervisory / leadership responsibility and 3-5 years of Cloud experience.
  • Experience with Azure and AWS required
  • Azure or AWS certifications highly desired
  • Working Conditions :

  • Must be available to work emergency storm assignment as required.
  • Must be available to travel between MA / CT / NH as necessary.
  • Competencies :

  • Build trusting relationships
  • Manage and develop people
  • Foster teamwork and cross-functional collaboration
  • Lead change
  • Communicate strategic vision
  • Create an engaged workforce
  • Focus on the customer
  • Take ownership & accountability
  • Compensation and Benefits :

    Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is : Regular. Number of Openings : 1.

    Emergency Response :

    Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

    EEO Statement :

    Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status. VEVRRA Federal Contractor

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    Manager Hybrid Cloud • Manchester, NH, US

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