Talent.com
IP Docket Manager
IP Docket ManagerThompson Hine LLP • Dayton, OH, US
IP Docket Manager

IP Docket Manager

Thompson Hine LLP • Dayton, OH, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

4 days ago Be among the first 25 applicants

Direct message the job poster from Thompson Hine LLP

Thompson Hine LLP, an AmLaw 200 firm consistently recognized for our Innovation, Inclusion, and collaborative culture, is seeking an experienced, systems-savvy IP Docket Manager to lead day-to-day docket operations across domestic and international patent and trademark matters to join our team in the following locations : Atlanta, Cleveland, Columbus, or Dayton

The ideal candidate brings deep, hands-on expertise with implementing and maximizing the value from leading IP Management Systems (IPMS) such as CPI, PATTSY, AQX Law Firm, Symphony or Foundation IP. The manager will mentor and develop a diverse team with a wide range of tenure and skill sets and will play a central role in IPMS conversions / implementations, data quality, and change management.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

  • Lead, coach, and evaluate docket professionals across experience levels; set expectations, conduct timely reviews, and build individualized development and cross-training plans.
  • Allocate workloads, assign queues, and manage coverage to meet service levels and ensure statutory deadlines are met.
  • Collaborate with IP Paralegals, Director of Paralegals, IP Practice Group Leader, Director of Business Intake and others to continuously improve IP Docket's role in prosecution processes, workflows, and training programs, including through facilitation and execution of strategic planning.
  • Monitor deadlines, progress, and quality of work generated by the IP Docket team, ensuring timely and accurate entries, including establishing and managing a quality assurance program.
  • Serve as the primary contact with the IPMS vendor to maximize value from software tools.

Leadership & Team Development

  • Recruit, onboard, coach, mentor and retain a talented team of IP Docket professionals; set clear performance expectations, conduct annual reviews, and manage workload allocation, timekeeping, and coverage.
  • Foster an inclusive, collaborative culture that values continuous learning, open communication, relationship-building, and recognition of individual and team contributions.
  • Develop succession plans and career-development roadmaps to ensure bench strength and knowledge continuity and professional development opportunities.

    • Operational Management

  • Oversee all IP docketing functions, partnering with IPMS vendors to maintain data integrity, automate reminders, and generate real-time metrics.
  • Serve as system owner / admin for the Firm's IPMS (e.g., CPI, PATTSY), including configuration, rulesets, deadline calculators, user profiles, permissions, and data integrity protocols.
  • Establish, document, and enforce written policies, SOPs, and productivity standards; drive continuous improvement therein.
  • Support the Patent & Trademark Procedures Committee and other firmwide initiatives focused on innovation and client service.
  • Partner with management to prepare annual budgets, justify capital and head-count requests, and manage vendor relationships.
  • Evaluate departmental resource utilization and recommend staffing models, outsourcing, or technology solutions to optimize profitability without compromising quality.
  • Support business-development efforts by assisting with RFP responses, pitch materials, and value-added service proposals.
  • Define and track KPIs such as on-time docket rate, first-pass accuracy, exception rate, task turnaround, SLA adherence, backlog, and migration reconciliation; publish actionable dashboards to practice leadership.
  • Define and implement processes for onboarding new portfolios of Patents and Trademarks including steps to verify data quality, accuracy of calculated deadlines, validation with country and 3rd party data sources and more.
  • Define and implement procedures for project work, ensuring appropriate prioritization, resource allocation, communication with stakeholders, quality assurance and more.

    • Key Near-Term Priorities (First 6–12 Months)

  • Email-to-Workflow Migration : Design, pilot, and roll out IPMS task queues to replace certain email-based communication between attorneys, paralegals, legal assistants, and docketing. If possible, decommission legacy inboxes with a clear change-management plan.
  • Policy Library : Publish a controlled, searchable SOP library with versioning, RACI ownership, and training modules.
  • Data Quality Program : Implement routine audits, exception reporting, and reconciliations with official sources (USPTO / WIPO) to raise accuracy and trust in Docket data.
  • Conversion / Implementation Readiness : Complete migration scoping (data model mapping, cleansing rules, test scripts, cutover plan) and drive UAT and sign-off with stakeholders.

    • REQUIRED QUALIFICATIONS

    Education, Training and / or Experience

  • Minimum 8 years of IP docketing experience across U.S. and foreign patent / trademark matters
  • Minimum 5 years leading or supervising an IP docketing team.

    • Knowledge, Skills, and Abilities

  • Expert command of U.S. patent rules, PCT procedures, EPO guidelines, and major foreign-filing requirements, including recent USPTO rule changes.
  • Demonstrated expertise administering IPMS (Preferred CPI and PATTSY), including rules, workflows, permissions, and reporting.
  • Hands-on IPMS conversion / implementation experience (data mapping, cleansing, migration, testing / UAT, cutover, and stabilization).
  • Proven ability to author and enforce policies / SOPs; strong process design / optimization skills.
  • Proficiency with USPTO Patent Center and similar platforms and familiarity with annuity / maintenance platforms.
  • Proven ability to lead through change, prioritize competing demands, and deliver accurate work under tight deadlines in a fast-paced environment.
  • Advanced skills in Excel for data analysis and portfolio onboarding as well as experience with NetDocuments or iManage DMS and Aderant or Elite 3E Financial Management Systems, as well as Intapp Open matter intake workflow system.
  • Excellent communication, stakeholder management, and change-leadership skills; ability to train and upskill mixed-tenure teams in a fast-paced environment.

    • Thompson Hine LLP is an Equal Opportunity Employer that offers competitive wages, and a robust benefits package. Benefit offerings include, but are not limited to, medical, dental, and vision insurance as well as Paid Time Off (PTO).

    Thompson Hine EEO Policy

    Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Legal, Consulting, and Business Development

    • Industries

  • Law Practice, Legal Services, and Business Consulting and Services

    • Thompson Hine LLP is an Equal Opportunity Employer that offers competitive wages, and a robust benefits package. Benefit offerings include, but are not limited to, medical, dental, and vision insurance as well as Paid Time Off (PTO).

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Manager • Dayton, OH, US

    Job_description.internal_linking.related_jobs
    F5 Network Engineer

    F5 Network Engineer

    VirtualVocations • Dayton, Ohio, United States
    serp_jobs.job_card.full_time
    A company is looking for an F5 Network Engineer - Fully Remote.Key Responsibilities Proficient with F5 Modules / Technologies including LTM, DNS, and High Availability configurations Develop and t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Network Security Engineer

    Senior Network Security Engineer

    VirtualVocations • Dayton, Ohio, United States
    serp_jobs.job_card.temporary
    A company is looking for a Senior Network Security Engineer for a fully remote, 5-month contract position.Key Responsibilities Monitor, install, configure, administer, troubleshoot, and maintain ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Lead Network Engineer

    Lead Network Engineer

    VirtualVocations • Dayton, Ohio, United States
    serp_jobs.job_card.full_time
    A company is looking for a Lead Network Engineer.Key Responsibilities Automate, troubleshoot, and resolve complex network-related issues Research and evaluate vendor products and emerging techno...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Flexible Schedule - Deliver with Uber Eats

    Flexible Schedule - Deliver with Uber Eats

    Uber eats • Morrow, OH, US
    serp_jobs.job_card.full_time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Deliver with Uber Eats

    Deliver with Uber Eats

    Uber eats • Goshen, OH, US
    serp_jobs.job_card.full_time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    IT Infrastructure Team Lead

    IT Infrastructure Team Lead

    VirtualVocations • Dayton, Ohio, United States
    serp_jobs.job_card.full_time
    A company is looking for an IT Infrastructure Team Lead.Key Responsibilities Lead and manage the IT Infrastructure Team Monitor daily operations to ensure timely resolution of IT incidents and s...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    LTSS Provider Network Operations Analyst II- MUST RESIDE IN THE STATE OF OHIO!

    LTSS Provider Network Operations Analyst II- MUST RESIDE IN THE STATE OF OHIO!

    CareSource • Dayton, OH, United States
    serp_jobs.job_card.full_time
    The Provider Network Operations Analyst II executes small to medium scale project plans, business and data analysis, and provides specialized support of the LTSS & HCBS provider network and EVV com...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    IT Infrastructure Manager

    IT Infrastructure Manager

    VirtualVocations • Dayton, Ohio, United States
    serp_jobs.job_card.full_time
    A company is looking for an IT Infrastructure Manager to oversee and enhance their data center infrastructure.Key Responsibilities Ensure optimal operation of data center infrastructure including...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Hitachi Vantara Corporation is hiring : Subject Matter Expert (SME), Broadcast IP

    Hitachi Vantara Corporation is hiring : Subject Matter Expert (SME), Broadcast IP

    Mediabistro • Germantown, OH, United States
    serp_jobs.job_card.full_time
    Overview The project involves supporting a global media network in a multi-year technology transformation initiative.This significant undertaking is focused on modernizing the network's broadcast a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Food Delivery with Uber Eats

    Food Delivery with Uber Eats

    Uber eats • Pleasant Plain, OH, US
    serp_jobs.job_card.full_time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Enterprise Delivery Manager

    Enterprise Delivery Manager

    VirtualVocations • Dayton, Ohio, United States
    serp_jobs.job_card.full_time
    A company is looking for an Enterprise Delivery Manager - Data Services.Key Responsibilities Develop and maintain a comprehensive roadmap for enterprise data management, integration, and governan...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    LTSS Provider Network Operations Analyst II-MUST RESIDE IN THE STATE OF OHIO!

    LTSS Provider Network Operations Analyst II-MUST RESIDE IN THE STATE OF OHIO!

    CareSource • Dayton, OH, United States
    serp_jobs.job_card.full_time
    The Provider Network Operations Analyst II executes small to medium scale project plans, business and data analysis, and provides specialized support of the LTSS & HCBS provider network and EVV com...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Delivery Driver - Uber Eats

    Delivery Driver - Uber Eats

    Uber eats • Pleasant Plain, OH, US
    serp_jobs.job_card.full_time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    CCNP Network Consultant

    CCNP Network Consultant

    VirtualVocations • Dayton, Ohio, United States
    serp_jobs.job_card.full_time
    A company is looking for a CCNP Principal Network Consultant - DDC Exit Migration (Remote - Contract to Hire).Key Responsibilities Lead network initiatives involving LAN, WAN, and data center mig...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Enterprise Implementation Manager

    Enterprise Implementation Manager

    VirtualVocations • Dayton, Ohio, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager, Enterprise Implementation.Key Responsibilities Oversee a team of Implementation Specialists for successful customer onboarding Report on customer satisfaction...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Team Lead, Client Systems

    Team Lead, Client Systems

    CareSource • Dayton, OH, United States
    serp_jobs.job_card.full_time
    The Team Lead, Information Technology is responsible for executing tactical components to achieve deliverables set by department manager, to include but not limited to components of projects from d...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Network Solutions Architect

    Network Solutions Architect

    VirtualVocations • Dayton, Ohio, United States
    serp_jobs.job_card.full_time
    A company is looking for a Network Solutions Architect to design and deploy infrastructure for a global bank.Key Responsibilities Develop and deploy scalable solutions for global networks and dat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sales Director for IT Services

    Sales Director for IT Services

    VirtualVocations • Dayton, Ohio, United States
    serp_jobs.job_card.full_time
    A company is looking for a Sales Director for B2B IT Services with a focus on remote work.Key Responsibilities Build and maintain relationships with midsize to enterprise-level clients, focusing ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted