IT Support Admin

Stansell Electric Company • Nashville, TN, US

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Since 1940, Stansell Electric Company, Inc., has been a leading provider of quality electrical contracting and related services. Today, Stansell Electric continues as a family-owned company with second and third generations carrying the legacy. The core values of the company : Quality, Customer Satisfaction, Enjoyment, Care for Employees, Honesty, and Investing in Resources are the ultimate legacy established over 80 years ago and carried on by the amazing team today.

How Stansell Makes a Difference

By Growing our People, Serving our Customers, and Building our Communities, we stand out as the leading multi-disciplined electrical contractor and system integrator in the Southeast. Stansell Electric provides turnkey solutions in Transportation (Lighting, Signalization, ITS, Navigation), Industrial (Water, Wastewater, Manufacturing / Warehouse, Power), Commercial (High-rise, High-end complexes), and Infrastructure (Ductbank, Substation) markets.

We take pride in our unwavering commitment to Injury-Free, Best Tradespeople, and Quality; while building relationships with Owners, Contractors, Architects, Engineers, and other Subcontractors. We have a strong people-first culture, are record-setting safety record, and we leverage technology to enhance the effectiveness of project delivery.

Who You'll Work With

IT Director / IT Department

About the Position

The IT support admin works out of Stansell Electric's Nashville office, assisting in all aspects of creating value for the company through the support of all Stansell computer users, maintaining all desktop, server, and network equipment, and maintaining maximum uptime for all computing resources. The IT Support admin must show extensive experience with IT systems, networks, and related technologies. Solid knowledge of best practices in IT administration and system security. Exceptional leadership, organizational, and time management skills. Strong analytical and problem-solving skills. Advancement opportunities are available by advancing to more senior positions or through transfers to skilled trades.

How You'll Make a Difference

Basic User Setup & Support

Tier1 support for all end users

Builds and maintains all PCs for new employees

Builds new AD user accounts and Exchange mailboxes

Quickly and effectively resolves all issues for company employees and equipment

Active Directory & User Profiles

Keeps AD Users & Computers clean; removes old user and computer accounts

Applies users to security groups as established for end user access according to position

Maintains and Tracks Software

Maintains all software at the client computer

Tracks quantities and movement of software and reports them to IT Director when necessary

Maintains all client hardware including but not limited to desktops, scanners, printers, phones, etc.

Tracks quantities and movement of hardware and reports them to IT Director when necessary

Basic Server Maintenance

Maintains all servers under the guidance of the IT Director

Maintains and installs all critical and security software updates from Microsoft and others software manufacturers

Works on other servers as necessary

Training

Trains field foremen on proper use and care of laptops

Helps IT Director train on new procedures

Smarts, Skills And Physical Requirements

Proficient in Microsoft Office Suite or related software as well as other accounting software programs.

Ability to work independently and in a fast-paced environment.

Ability to anticipate work needs and interact professionally with customers.

Education

Bachelor's degree in Computer Science or related job experience.

Additional Information

Pay based on qualifications and current market.

Health insurance.

Flexible Spending Account and Health Savings Account options.

Short-Term and Long-Term Disability insurance provided.

401k with generous match.

Bonus eligibility.

An Equal Opportunity Employer / Minorities & Females Encouraged to Apply

As a federal contractor, it is the policy of Stansell Electric Company to assure that applicants are employed, and that applicants are treated during employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, or disability.

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It Support • Nashville, TN, US