Sub-Zero, Wolf, and Cove, the leading manufacturer of luxury kitchen appliances, is seeking an IT Manager to lead a highly specialized platform team focused on the SAP suite of products.
The IT Manager will report to the Senior IT Manager Business Delivery and ensure the streamlined operation of the SAP S4 / HANA on RISE within the IT department, supporting the business objectives of the enterprise. This individual will plan, coordinate, direct, and manage a team providing SAP BASIS, Security, & Integration, while closely managing the long-term relationship with SAP.
The primary responsibilities of this role include :
- Managing the SAP security, cloud, BASIS, and integrations for this enterprise solution
- Effectively communicating with the business process owners (PBOs) and business teams
- Partnering with Domain and Solution Architects to translate business requirements into functional / technical requirements
- Managing relationships with delivery partners and communicating technical requirements
- Collaborating with IT Infrastructure & Operations to define Release plans
- Partnering with the SAP RISE lead for project and run support
- Responsibility for planning and overseeing upgrades with proper test plans and execution
- Ensuring optimal use of the system and adherence to SAP license compliance
- Overseeing system upgrades, patches, backups, disaster recovery planning, and compliance with internal and external standards
- Driving continuous improvement initiatives to enhance system reliability, efficiency, and adoption of new SAP technologies
- Establishing and leading incident management protocols to respond to major incidents affecting SAP S4 / HANA operations
The required qualifications for this role include :
Bachelor's degree in Computer Science, Business Administration, or a related field8+ years of relevant experienceStrong oral and written communication skillsExtensive experience leading ERP operational or project teamsThe preferred qualifications for this role include :
Experience working with interfaces, such as Java connectors and Rest APIs, communicating with non-SAP applicationsExperience working with SAP S / 4 HANA deployed on RISEExperience working in ERP project implementationsDemonstrated expertise in SAP Basis, system administration, backup / recovery, system integration, and incident managementProficiency in ITIL processes and best practices for IT OperationsExperience working with vendors, cloud-based solutions, product roadmaps, and support lifecycles3-5 years of SAP BASIS, Security, & Integration experience in a cloud environmentSAP certificationAbility to work within a transformational, fast-paced, dynamic environment and manage multiple prioritiesWe offer competitive compensation, industry-leading health, dental, and vision plans, generous 401(K) savings and profit sharing, and other benefits. This position requires a pre-employment drug / alcohol test and background check.
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