Solutions Architect

Job DescriptionJob Description

About LISNR

Today’s customer expects seamless, secure, and context-aware interactions— anytime, anywhere. LISNR® helps brands deliver on that expectation by powering proximity engagement that works without dependence on hardware, connectivity, or QR codes. With millions of transmissions in over 100 countries, LISNR’s ultrasonic SDK (Radius®) and gamified consumer engagement platform (Quest) allow businesses to recognize presence, personalize experiences, and process transactions in real-time. From mobility and retail to fintech and hospitality, LISNR bridges the gap between digital and physical with proximity-first experiences that drive loyalty, revenue, and trust.

Role Summary

The Solutions Architect is a key bridge between LISNR’s commercial and customer success teams. This role is responsible for scoping, defining, and validating solution proposals during the pre-contract process and supporting a smooth transition into implementation, ensuring a seamless customer journey from initial engagement through successful deployment. The Solutions Architect thinks two steps ahead—identifying implementation risks before they arise—and is committed to creating frictionless, scalable solutions that deliver measurable impact. This role combines consultative problem-solving with deep technical acumen, translating business goals into scalable, secure, and high-performing LISNR implementations. This person ensures that each opportunity is technically feasible, aligns with LISNR’s platform capabilities, and includes a clearly defined implementation path, anticipating potential challenges and unlocking the maximum value of LISNR’s Quest and Radius products for our customers.

Core Responsibilities

Pre-Contract Ownership

• Partner with Sales to qualify opportunities, lead discovery sessions, and align LISNR solutions with customer business and technical goals.
• Act as the primary technical contact in pre-contract engagements, building confidence in LISNR’s scalability, security, and interoperability.
• Design and document solution architectures, integration plans, and technical requirements (e.g., payload formats, SDK compatibility, implementation stages).
• Collaborate with Product and Engineering to validate feasibility, surface risks early, and ensure proposed solutions are delivery-ready.
• Support proposals, RFPs, contracts / SOWs, and provide demos or sample apps, ensuring all provisioning and legal steps are completed correctly.

Post-Contract Collaboration

Organizational Alignment

Required Skills and Qualifications

Qualifications

LISNR INC. reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

Powered by JazzHR

6EXjmoxOxg