Talent.com
serp_jobs.error_messages.no_longer_accepting
Center Clinical Manager

Center Clinical Manager

ChenMedPembroke Pines, FL, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Center Clinical Manager is a leadership role responsible for ensuring that the VIP experience is optimized through our clinical care operations by ensuring efficient center operations including, quality, compliance, human resources, patient experience, and clinical standards of care. The incumbent in this role oversees the hiring, performance management, training, and day-to-day functions of center employees, including but not limited to : Care Promoters, Pharmacy / Medication Techs and X-ray Techs. He / She collaborates with Director, Center / Exec Director, Center / COM to design and implement business strategies that help the center meet / exceed organizational goals. The Center Clinical Manager demonstrates thorough knowledge and proficiency in business strategies, clinical protocols, and leadership to ensure the center’s successful operation.

ESSENTIAL JOB DUTIES / RESPONSIBILITIES :

  • Oversees and leads the clinical teams to ensures VIP service to the center’s patients, family members.
  • In partnership with Dyad leaders, manages the center’s clinical operations to ensure organizational objectives relative to SSP metrics, growth and strategy, membership goals are regularly met and / or exceeded.
  • Ensures, monitors, and tracks that key performance targets are met, including but not limited to : SSP metrics, wait times, care team integrity / care promoter engagement and turnover.
  • Leads great quality selection, hiring and on-going training and education for Care Promoters and Pharmacy / Medication Technicians. Facilitates orientation and onboarding of new Care Promoters ensuring they are fully trained to their duties including philosophy of care, patient flow and clinical competencies.
  • Develops protocols and procedures to improve staff productivity. Collaborates with PCPs to coach, monitor and manage Care Promoter and back-office care team performance; implements progressive improvement plans when needed.
  • Assists with the development and execution of business strategies that promote growth and support our core model.
  • Ensures proper back-office staffing scheduling, approves staff timesheets, plans for and manages staffing shortages, performs direct care duties as / when needed.
  • Ensures regulatory compliance with OSHA, HIPAA and other governing agencies. Enforces clinical and quality standards of ChenMed.
  • Analyzes data to provide and provides insights which lead to process and performance improvements.
  • Act as a liaison between patients, their families and additional care staff
  • Provides clinical support as requested for market initiatives.
  • Manages medical and administrative equipment inventory. Ensures availability and proper preventative maintenance of emergency equipment. Troubleshoots malfunctions; calls for repairs; and evaluating new equipment.
  • Manages medical supply inventories to guarantee optimum levels are readily available.
  • Completes all required training to dispense medications from medication room.
  • Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES :

  • Highly developed business and clinical acumen and acuity
  • Superb knowledge and understanding of general clinical operations functions, practices, techniques, processes and procedures
  • Strong knowledge of medical products, services, standards, policies and procedures
  • Excellent knowledge and understanding for clinical care principles, techniques, functions, practices, and procedures
  • Excellent oral and written communication skills
  • Excellent leadership, interpersonal and organizational skills. Able to effectively coach, mentor, inspire and encourage top performance
  • Proven ability to consistently meet and regularly exceed organizational SSP metrics
  • Ability to nurture and maintain high Care Promoter engagement and low turnover
  • Ability to effectively collaborate and influence team members, including physicians, nurses / case managers, front office staff and leaders, center directors and market / region / division leaders
  • Capability to effectively resolve problems and achieve team goals
  • Ability to efficiently multi-task, seamlessly shift priorities and manage multiple projects in tandem. Ability to be and remain calm and flexible in busy or stressful situations
  • Detail-oriented to ensure accuracy of patient care, staff scheduling and other pertinent duties
  • Customer-focused, compassionate and empathetic with our patient population and their family members
  • Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
  • Ability and willingness to travel locally, regionally and nationwide up to 10% of the time.
  • Spoken and written fluency in English; Bilingual a plus (Spanish / Creole)
  • This job requires use and exercise of independent judgment
  • EDUCATION AND EXPERIENCE CRITERIA :

  • High school diploma or GED equivalent required
  • BA / BS degree in Business or Healthcare Administration or a healthcare related field preferred
  • Active and good standing Licensed Practical Nurse (LPN) in current state of employment OR a nationally accredited Certified Medical Assistant required; other clinical licensure / certifications above the minimum requirement may also be considered
  • A minimum of 5 years progressive work experience in a medical clinic, hospital or similarly regulated healthcare environment required
  • A minimum of 2 years management experience with direct reports required; in a medical clinic, hospital or similarly regulated environment strongly preferred
  • IV Therapy certification for LPNs where required by State Board of Nursing
  • Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w / in first 90 days of employment
  • Experience working with geriatric patients is preferred
  • EMR system experience a plus
  • We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

    ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

    Current Employee apply HERE

    Current Contingent Worker please see job aid HERE to apply

    #LI-Onsite

    serp_jobs.job_alerts.create_a_job

    Manager Center • Pembroke Pines, FL, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Senior Manager, Contact Center Operations

    Senior Manager, Contact Center Operations

    VirtualVocationsPompano Beach, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture by setting goals and tracking agent performance Develop age...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Clinical Manager RN

    Clinical Manager RN

    Anchor Home Health CareFort Lauderdale, FL, US
    serp_jobs.job_card.full_time
    Family First Homecare provides exceptional homecare services to children with life-long health conditions.We live by our values of telling the truth, owning the details, and raising the bar, workin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Clinical Faculty, Open Rank - Medicine, Nephrology (Medical Director, Living Donor Kidney Transplant Program)

    Clinical Faculty, Open Rank - Medicine, Nephrology (Medical Director, Living Donor Kidney Transplant Program)

    University of Miami Health SystemMiami, FL, United States
    serp_jobs.job_card.full_time
    Miami Transplant Institute is seeking a Medical Director of the Living Donor Kidney Transplant program.This individual will be responsible for partnering with medical and surgical leaders to struct...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director of Clinical Operations

    Director of Clinical Operations

    VirtualVocationsPompano Beach, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of Clinical Operations.Key Responsibilities Lead the design and execution of internal auditing systems for operational quality and compliance Serve as the ope...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Clinical Manager - Med Surg / Tele - FT - Days - $10K Sign on Bonus - MHW

    Clinical Manager - Med Surg / Tele - FT - Days - $10K Sign on Bonus - MHW

    Memorial Regional HospitalPembroke Pines, FL, US
    serp_jobs.job_card.full_time
    At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Ohio Licensed Clinical Outcomes Manager

    Ohio Licensed Clinical Outcomes Manager

    VirtualVocationsHollywood, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Clinical Outcomes Manager - Population Health.Key Responsibilities Conducts regular in-person and virtual rounds to provide status reports and insights to providers and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Clinical Manager - Oncology - FT - Days - $20K Sign on Bonus - MHW

    Clinical Manager - Oncology - FT - Days - $20K Sign on Bonus - MHW

    Memorial Regional HospitalHollywood, FL, US
    serp_jobs.job_card.full_time
    Job Opportunity At Memorial Hospital West.At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care.An unwavering comm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Clinical Data Manager

    Clinical Data Manager

    VirtualVocationsBoca Raton, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Clinical Data Manager who will oversee data integrity and analysis in clinical operations.Key Responsibilities Build and optimize electronic case report forms (eCRFs) t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Center Clinical Manager - Duval County

    Center Clinical Manager - Duval County

    ChenMedFort Lauderdale, FL, US
    serp_jobs.job_card.full_time
    We're changing lives every day.For both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Clinical Manager - Med Surg / Tele - FT - Days - $10K Sign on bonus - MHW

    Clinical Manager - Med Surg / Tele - FT - Days - $10K Sign on bonus - MHW

    Memorial Regional HospitalHollywood, FL, US
    serp_jobs.job_card.full_time
    Job Opportunity At Memorial Healthcare System.At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care.An unwavering ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Clinical Manager - Hematology / Oncology - FT - Nights - $20K Sign-on bonus - MHW

    Clinical Manager - Hematology / Oncology - FT - Nights - $20K Sign-on bonus - MHW

    Memorial Regional HospitalHollywood, FL, US
    serp_jobs.job_card.full_time
    Job Opportunity At Memorial Hospital West.At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care.An unwavering comm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Manager of Clinical Innovation

    Senior Manager of Clinical Innovation

    VirtualVocationsMiami, Florida, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Manager of Clinical Innovation & Design.Key Responsibilities Design, prototype, and refine new clinical workflows and care pathways Partner with data teams to d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Manager, Health Center

    Manager, Health Center

    Cano HealthDelray Beach, FL, US
    serp_jobs.job_card.full_time
    It's rewarding to be on a team of people that truly believe in making an impact!.We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Clinical Nurse Manager Psych

    Clinical Nurse Manager Psych

    Mount Sinai Medical CenterMiami Beach, FL, US
    serp_jobs.job_card.full_time
    As Mount Sinai grows, so does our legacy in high-quality health care.Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community.In delivering an unma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Manager, Clinical Research

    Manager, Clinical Research

    University of MiamiMiami, FL, US
    serp_jobs.job_card.full_time
    If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click.Workday to use the internal application process. The Clinical Translational Research Site is curren...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Health Center Manager

    Health Center Manager

    Cano HealthMiami, FL, US
    serp_jobs.job_card.full_time
    It's rewarding to be on a team of people that truly believe in making an impact!.We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Clinical Partner 1, CNA, $4,000 Bonus, Telemetry, FT, 7P-7 : 30A

    Clinical Partner 1, CNA, $4,000 Bonus, Telemetry, FT, 7P-7 : 30A

    Baptist HealthMiami, FL, US
    serp_jobs.job_card.full_time
    The Clinical Partner (CP) provides basic technical nursing skills (deemed competent) and delegated tasks (i.Foley catheter) under the direction and / or supervision of the registered nurse in accorda...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Clinical Manager - Pediatrics - FT - Days - $10K Sign-on bonus - JDCH

    Clinical Manager - Pediatrics - FT - Days - $10K Sign-on bonus - JDCH

    Memorial Regional HospitalHollywood, FL, US
    serp_jobs.job_card.full_time
    Manages the daily operations of the assigned department, unit, or function to ensure alignment with departmental and organizational objectives. May provide direct care to patients.Manages staff rela...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Center Clinical Manager

    Center Clinical Manager

    ChenMedFort Lauderdale, FL, US
    serp_jobs.job_card.full_time
    We're changing lives every day.For both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Clinical Manager - Med Surg / Tele - FT - Nights - $10K Sign on bonus - MHW

    Clinical Manager - Med Surg / Tele - FT - Nights - $10K Sign on bonus - MHW

    Memorial Regional HospitalHollywood, FL, US
    serp_jobs.job_card.full_time
    At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30