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Patient Service Representative
Patient Service RepresentativeHirePower • Norfolk, VA, US
Patient Service Representative

Patient Service Representative

HirePower • Norfolk, VA, US
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Job Description

Join a dynamic healthcare team as a Patient Services Representative , where you'll be the welcoming face of our medical facility. This front-line role is key to delivering a smooth and professional patient experience—from registration and insurance verification to billing support and administrative coordination.

What You’ll Do :

  • Greet and assist patients and visitors with professionalism
  • Handle full-cycle registration and insurance verification
  • Manage billing inquiries and collect co-pays
  • Maintain accurate patient records using EMR systems
  • Support clinical staff with clerical tasks
  • Travel locally to nearby hospital sites as needed

What We’re Looking For :

  • 6+ months of customer service experience (healthcare preferred)
  • Strong multitasking and communication skills
  • Familiarity with EMR systems, medical terminology, and insurance processes
  • High school diploma or GED
  • Flexibility to work evenings, weekends, and rotating shifts

    • Apply today and help us deliver exceptional care from the front desk forward.

    “We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law”.

    JOB-10045203

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    Patient Service Representative • Norfolk, VA, US

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