Application Support Analyst
VirtualVocationsDallas, Texas, United Statesjob_description.job_card.30_days_ago
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A company is looking for an Application Support Analyst - Intermediate.
Key Responsibilities
Organize and lead multi-functional teams during service disruptions and new product implementations
Perform code upgrades independently and master multiple subject matter areas
Document best practices and maintain Standard Operating Procedures while suggesting process improvements
Required Qualifications
Bachelor's degree in a technical field such as computer science or computer engineering
2-4 years of relevant experience
Advanced troubleshooting skills in a mission-critical production environment
Experience in IT customer service and problem management resolution
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