Inside Higher Ed is hiring : GIL / GALILEO Systems Librarian in Athens

Overview

Join to apply for the GIL / GALILEO Systems Librarian role at Inside Higher Ed

Posting Date : 09 / 23 / 2025 — Open Until Filled : Yes

Responsibilities

• Provides support for the Integrated Library System (ILS), including analyzing, troubleshooting, and solving problems reported by University System of Georgia and University of Georgia library staff. Maintains a deep understanding of complex ILS workflows, configuration, and functionality. When necessary, works with library and ILS vendor to escalate specific issues on behalf of USG and UGA libraries.
• Monitors ServiceNow to provide support for GIL services, including analyzing and troubleshooting problems, developing solutions, assigning tickets based on specialty, reviewing the ticket queue, and escalating cases to the vendor when necessary. Coordinate and lead periodic meetings with GIL management and / or ILS vendor to review and escalate tickets.
• Coordinate with the ILS vendor and community through participation in committees and / or Special Interest Groups (SIGs). Work with vendors and community groups to provide feedback on new development efforts, test new features, functionality, and system releases, and advocate for USG community development and functionality needs in the ILS community.
• Provide project management support by managing communications, facilitating meetings, building consensus between stakeholders, creating documentation and reports, coordinating upgrades, and monitoring project timelines.
• Work with various state-wide committees and GIL staff to evaluate, document, and suggest improvements for library workflows and procedures. Assist with preparation and facilitation of statewide committee meetings, webinars, or other training, including monthly Institutional Leads meetings.
• Develop and maintain professional skills through continuing education and professional development activities; conduct research and writing for publication; engage in other activities expected for librarianship and service as required for promotion.

Qualifications

Minimum Qualifications : An ALA-accredited Master’s in Library and Information Science, or a relevant terminal degree.

Position Summary : The University of Georgia Libraries seeks an innovative, service-oriented individual for the position of GIL / GALILEO Systems Librarian. This faculty Librarian position reports to the Manager of GIL / GALILEO Technical Support Services at the University of Georgia Libraries Athens campus. This position will serve as a member of the GIL Team and act as the library subject matter expert for the GIL team, and as liaison between GIL staff and GIL member libraries, working with all levels of library staff across the state in the identification and investigation of system issues and enhancements. This position participates in various state-wide groups engaged in development tasks related to ILS systems.

Additional Requirements and Preferred Qualifications include knowledge of metadata standards (including BIBFRAME, RDA and MARC), familiarity with metadata / MARC tools, experience with ILS software (FOLIO, Ex Libris Alma, or other), and strong collaboration and communication skills. See the full detailed list in the original posting for emphasis on preferred knowledge, skills, and abilities.

Preferred Knowledge, Skills, Abilities, and / or Competencies

Employment Details

Additional Information

EEO Statement : The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. For accommodations, contact Central HR (hrweb@uga.edu).

Application Instructions : Applicants should attach a 1-2 page letter of interest, a complete CV, and the names, titles, and contact information of three professional references. The position will remain open until filled. Applications should be submitted by October 31, 2025 for best consideration.

Important Notes : GALILEO stands for GeorgiA LIbrary LEarning Online; GIL stands for GALILEO Interconnected Libraries. See the original posting for full context and details.

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