Assistant Director of Housekeeping

Assistant Director of Housekeeping

Hotel Bardo Savannah is seeking a detail-oriented and passionate Assistant Director of Housekeeping to partner with the Director of Housekeeping in leading all aspects of the housekeeping function. This role ensures the highest standards of cleanliness and presentation across the property while driving efficiency, team development, and a culture of excellence. The Assistant Director of Housekeeping serves as a key leader in maintaining our resort standards, coaching managers and supervisors, and collaborating with other departments to deliver exceptional guest experiences.

Responsibilities :

• Support the Director of Housekeeping in overseeing all daily operations of the housekeeping department, ensuring excellence in execution and efficiency in workflows
• Lead, train, and mentor managers, supervisors, and team members to achieve performance and service standards
• Establish, implement, and monitor resort-wide housekeeping and brand standards for consistency in guestroom and public area cleanliness
• Partner with Engineering, Front Office, and other divisions to ensure seamless operations and guest satisfaction
• Proactively analyze housekeeping processes to identify opportunities for improvement in scheduling, inventory, and cost management
• Resolve guest concerns and service recovery opportunities with empathy, discretion, and professionalism
• Foster a culture of accountability, positivity, and continuous improvement within the department

Qualifications :