Sales Order Specialist / / TL / / Troy, MI

Sales Order Specialist / / TL / / Troy, MI

A crafted employee experience designed to foster professional growth, a focus on health & well-being, and an internal community that will set you up for success.

VS (Vehicle Component Solutions) Company focuses on commercializing environmentally responsible automotive components and core solutions based on proprietary technologies. A leading provider of core components for global car manufacturers, VS Company is supporting the emerging trends in the vehicle industry.

Position

Part-time (20 hrs / week), progressing to full-time (40 hrs / week) as workload increases.

Responsibilities

Order Management :

Receive, review, and process customer orders accurately and efficiently, ensuring compliance with company specifications and requirements.

Verify order details, including product specifications, quantities, and delivery dates.

Coordination and Communication :

Liaise with necessary teams (e.g., sales, production, logistics) to ensure orders are accurately submitted and fulfilled on time.

Detect, address, and resolve any order-related issues or discrepancies promptly.

Provide regular updates to customers and internal stakeholders on order status and potential delays.

S&OP Support :

Assist in the preparation and execution of the S&OP process, including data collection and analysis.

Collaborate with the S&OP team to align supply and demand forecasts with actual orders.

Participate in S&OP meetings and contribute to discussions on inventory management, production planning, and demand forecasting.

Data Management :

Maintain accurate and up-to-date records of customer orders, inventory levels, and delivery schedules.

Generate and analyze reports to monitor order trends, identify potential issues, and support decision-making.

Perform other duties as assigned.

Qualifications (Required)

Associate's Degree or equivalent work experience.

1+ years of experience in automotive industry, order management, or customer service.

Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint) and experienced with ERP systems or other logistics / inventory management systems.

Firm understanding of S&OP processes and principles.

Excellent written and verbal communication skills and strong interpersonal abilities.

Strong organization and problem-solving skills with attention to detail.

Ability to work independently and as part of a team in a fast-paced environment, supporting after-hours requests from stakeholders across different time zones.

Qualifications (Preferred)

Experience in a manufacturing environment and OEM supply chain roles (S&OP, Demand Planning, Supply Planning).