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Manager of Operations (Manteca)

Manager of Operations (Manteca)

Daiso USAManteca, CA, United States
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Manager of Operations

Job Category : Headquarters

Requisition Number : MANAG002880

Full-Time

On-site

Salary : $95,000 USD per year

Manteca Warehouse

600 Spreckels Ave

Manteca, CA 95336, USA

Description

Essential Job Functions

Operations Management (50%)

  • Ensure warehouse staff adheres to production and fulfillment schedules to meet retail and e-commerce demands with speed and accuracy.
  • Coordinate daily workflow and shift priorities with supervisors to optimize productivity, minimize delays, and maintain inventory integrity.
  • Forecast labor needs based on sales volume, promotional events, and seasonal retail fluctuations to maintain cost-effective staffing.
  • Oversee space utilization, inventory flow, and layout optimization to support timely store replenishments and visual merchandising readiness.
  • Monitor and request necessary equipment, materials, and supplies to ensure uninterrupted operations and order processing.
  • Oversee routine maintenance and safety checks for all warehouse equipment, ensuring compliance and minimizing downtime.
  • Support logistics by managing the safe transport of goods using forklifts and pallet jacks, with a focus on accuracy and efficiency.

Compliance and Recordkeeping

  • Ensure adherence to all safety, sanitation, and compliance protocols set by company policy and regulatory bodies.
  • Verify inbound and outbound shipments match system records and escalate discrepancies as needed.
  • Maintain accurate inventory logs using handheld scanners, warehouse management systems (WMS), and manual processes as required.
  • Team Leadership and Culture Building

  • Train, coach, and mentor team members with an emphasis on operational excellence, accountability, and teamwork.
  • Foster a positive, inclusive, and high-energy team environment that reflects the company's brand and mission.
  • Promote employee recognition and engagement initiatives to strengthen team morale and build a culture of respect and ownership.
  • Store Support and Customer-Focused Operations (20%)

  • Serve as a key operational partner to store leadership teams to ensure inventory accuracy, timely deliveries, and stock availability.
  • Monitor and report on Key Performance Indicators (KPIs) including order accuracy, fulfillment timelines, and shrink reduction.
  • Anticipate and respond to retail store needs and escalations to ensure consistent in-store execution and customer satisfaction.
  • Champion continuous improvement initiatives to enhance operational efficiency, reduce costs, and support store performance.
  • Competencies

  • Strong leadership, coaching, and performance management capabilities
  • Excellent verbal and written communication skills
  • Detail-oriented with strong organizational and problem-solving abilities
  • Ability to adapt to change in a fast-paced retail supply chain environment
  • Solid understanding of warehouse operations, inventory flow, and retail distribution
  • Proficiency in spatial organization and materials handling
  • Comfortable with technology, including warehouse management systems, scanners, and Microsoft Office Suite
  • Equipment Used

  • Stand-up forklift, electric pallet jack, handheld scanner, two-way radio, desktop computer, and company-issued mobile device
  • Safety

  • Adhere to all safety protocols and promote a safety-first culture throughout the warehouse
  • Qualifications

  • High school diploma or equivalent required
  • Minimum 5 years of progressive leadership experience in a warehouse, fulfillment, or retail logistics environment
  • Experience supporting high-volume retail operations preferred
  • English / Spanish Bilingual Preferred
  • Employment is contingent upon successfully passing a pre-employment background check.

    Equal Opportunity Employer

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    Operation Manager • Manteca, CA, United States