County Social Services Aide 1 (Local Government) - Beaver County MH / ID

THE POSITION

If you thrive on diversity in your daily tasks and have a passion for making a positive impact in the lives of others, the position of Case Aide 1 with Beaver County Social Services could be an excellent fit for you. This role offers a dynamic work environment where no two days are the same, allowing you to engage with a variety of individuals and families in need of support. As a Case Aide, you will play a crucial role in assisting social workers by providing essential services, conducting assessments, and helping clients navigate the resources available to them. Your contributions will not only enhance the efficiency of the social services team but also foster meaningful connections with the community, making a real difference in the lives of those you serve. If you are ready to embrace a fulfilling career that combines your desire to help others with a stimulating work atmosphere, consider applying for this rewarding opportunity.

DESCRIPTION OF WORK

In this role, you will collaborate closely with designated staff members to deliver a range of services to individuals, which may involve supervising children during office visits, reaching out to individuals who miss appointments, and assisting with daily activities as well as home maintenance and care. You will provide support to case managers and other assigned personnel by informing them of the individuals' needs and keeping them updated on progress and achieved goals. Additionally, you will participate in community outreach events, helping with setup, organization, and engaging with attendees. Your responsibilities will also include greeting clients and visitors at the office, assessing their needs, and connecting them with the appropriate staff when necessary. You will be tasked with entering and updating client information in various databases, such as the State ID database (HCSIS), CAS, POMS, Client Tracking, DDAP WITS, and HSS programs.

Furthermore, you will manage incoming calls at the reception, determining the needs of callers and directing them to the right personnel. Your duties will extend to typing letters, reports, monthly expense reports, and other correspondence as assigned, as well as assisting with daily record retention by sorting, verifying, scanning, and electronically filing paperwork in client electronic records across all departments. You will maintain and update case manager caseload lists in HSS as directed, print information from client charts upon request, and handle the sorting of incoming mail and faxes, ensuring they reach the appropriate staff. Proficiency in Microsoft Word, Excel, and Outlook is essential for completing assigned tasks, and you may also be responsible for taking meeting minutes for various departments as needed.

Work Schedule and Additional Information :

• Full-time employment
• Work hours are 8 : 00 AM to 4 : 30 PM, Monday - Friday, with a 30-minute lunch.
• Occasional work during off hours and weekends may be available.
• Telework : You may have the opportunity to work from home (telework) part-time up to 1 day per week upon successful completion of probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Beaver Falls. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary : In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam / junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements :

Other Requirements :

Legal Requirements :

How to Apply :

Veterans :

Telecommunications Relay Service (TRS) :

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

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