Rigging Services Supervisor - Theatrical, Ballroom, Arena - Audio Visual, Event Production

Rigging Services Supervisor

Company Overview

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator : dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.

Job Summary

The Rigging Supervisor oversees the safe installation and operation of rigging elements within a specific venue or across multiple venues. They assist the rigging manager with rigging advances and act as the onsite primary point of contact for clients during a rigging event.  Their responsibilities include performing hands-on rigging and supervising internal and external rigging team members during events. Provide safety inspections for internal and sub-rental rigging equipment.

Essential Functions

• Ensure all rigging services (indoor, outdoor, flown, and ground-supported) are executed safely, efficiently, and according to company standards
• Act as the customer’s primary point of contact onsite for rigging services
• Conduct and / or supervise the rigging of overhead stage equipment including lighting, sound, automation, scenery, and props
• Ensure all onsite rigging structures comply with Pinnacle Live standards for security and safety
• Ensure the safe storage, service, and operation of onsite mobile elevated work platforms (scissor lifts, booms, etc)
• Act as a rigging resource to onsite team members
• Assist the Regional Rigging Services Manager and venue management with the scheduling of rigging labor
• Assist the Regional Rigging Services Manager with the local hiring, onboarding, and training of Rigging Services Technicians
• Perform final safety inspection of rigging structures prior to elements being raised to trim; notify Venue Director or Operations Manager of any safety concerns
• Ensure any lost, stolen, or damaged equipment is immediately reported to the Venue Director and Rigging Manager
• Ensure onsite rigging team(s) remain engaged with client(s) until all rigging has been raised to trim, all safety checks have been performed, and the client confirms the completion of rigging services
• Provide regular feedback to venue management regarding the timing of rigging activity, utilization of rigging equipment, and allocation of rigging labor hours
• Perform or coordinate the annual inspection and certification of rigging points, chain hoists, truss, rigging hardware, and audiovisual equipment flyware
• Ensure rigging inventory is clean, organized, efficiently stored, and safely transported
• Comply with all company policies and procedures
• Other responsibilities as assigned

Supervisory Responsibilities

Supervises a team of part-time Rigging Services Technicians in accordance with company policies and rigging standards. Responsibilities include training employees; planning, assigning, coaching, mentoring, directing work; addressing complaints and resolving problems.

Education & Experience

Required Skills & Knowledge

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and / or ability required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to :

Benefits

Pinnacle Live is an E-verify and Equal Employment Opportunity Employer

Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.

Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.