Resident Growth Associate

A company is looking for a Resident Growth Associate to enhance the experience of prospective residents in their journey to find a home.

Key Responsibilities

Manage communications with potential residents through various channels, ensuring a welcoming experience

Coordinate and schedule tours for prospective residents, providing timely updates and follow-ups

Support lead follow-up efforts and assist in implementing AI tools for process optimization

Required Qualifications

Advanced English proficiency

Availability to work on weekends, totaling 40 hours per week

Minimum of 2 years of experience in a customer-facing or customer support role

Proficiency in customer management tools and technology platforms

Familiarity with AI tools or a willingness to learn