Office Manager
Visio Lending is the nation's leader in rental home financing. Founded in 2012, Visio enables small- to medium-sized investors to grow their rental home and vacation rental portfolios. Headquartered in Austin, Texas, since late 2015, Visio has financed more than $3 billion in Rental360 DSCR loans.
We are seeking an Office Manager to manage the daily office operations and serve as the first point of contact at our Austin headquarters. This role blends front desk coverage with facilities oversight, supply management, mail handling, vendor coordination, and support for onsite events and onboarding logistics.
As the face of the office, this person ensures the space is well-stocked, professional, and running smoothlywhile providing key administrative support across multiple departments.
As the Office Manager with Visio, you will contribute to the company by :
- Greeting visitors and managing the guest check-in process
- Answering incoming calls and direct inquiries professionally
- Maintaining a clean, organized, and welcoming front desk area
- Being the point person for day-to-day in-office questions or needs
- Receiving, opening, and sorting all incoming mail and packages and tracking outgoing mail and maintaining logs for time-sensitive deliveries
- Scanning and electronically delivering mail to appropriate internal recipients
- Serving as the FedEx administrator, including : generating shipping labels, ordering supplies, scheduling pickups, troubleshooting shipping issues, and managing user access
- Acting as the primary contact for building management and office vendors
- Coordinating maintenance, repairs, workspace changes, and signage
- Maintaining copiers, printers, scanners, and other office equipment
- Managing office seating, meeting room schedules, safety signage, and general layout updates
- Maintaining compliance tasks, including fire extinguisher and safety equipment inspections, badge management and access tracking, and emergency exit signage and floorplan updates
- Tracking, monitoring, and reordering office and breakroom supplies on a regular schedule
- Keeping supply closets, kitchen, and common areas clean and organized
- Working with People Ops to prep welcome kits, badges, and workspace basics
- Coordinating with IT Services to confirm workstation setup and equipment delivery
- Setting up workspaces and ensuring first-day readiness for new hires
- Assisting the Executive Assistant and Events Coordinator with logistics for on-site events and meetings
- Handling setup, signage, catering, and basic event cleanup as needed
- Ensuring the office is prepped and professional for leadership visits and team gatherings
- Maintaining a monthly log of vendor spend and recurring costs
- Keeping documentation of vendor contacts, service schedules, and building-related tasks
- Other responsibilities and duties as assigned based on business needs
Work Schedule : MondayFriday : 8 : 30 am 5 : 30 pm CST
Salary Range : $27.00-$34.00 / hour (Non-Exempt level position)
Minimum Qualifications :
Someone with a high school diploma and / or GED equivalentSomeone with 3+ years experience in office management, front desk, or facilities coordinationSomeone that has familiarity with FedEx admin tools and shipping platformsSomeone with experience managing vendors, supplies, and shared spacesSomeone with strong communication and organization skillsSomeone with the ability to lift and move light packages and assist with room setup as neededSomeone that is able to use standard office equipment; printer, scanner, copier, fax, telephone, and other applicable equipment as neededInternal Applicants : 6 months of Visio Lending work experience which includes no disciplinary actions. Current Manager notification is needed to apply for a vacant position. Any applicant that does not meet these conditions will require approval from the executive team member over the hiring department prior to extending a job offer.Preferred Qualifications :
Someone who is organized, detail-oriented, and proactive about solving problems before they happenSomeone who is approachable at the front desk and reliable behind the scenesSomeone who enjoys supporting people and making a space run smoothlySomeone that will stay on top of tasks and doesn't need reminders to follow through